ORANGE

Hospital visiting guidelines updated 20 July 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
20 July 2022

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Wednesday 20 July 2022

With the recent resurgence in cases in Canterbury, largely due to the Omicron BA.5 subvariant we are seeing an increase in demand right across the health system. Presentations to our Christchurch ED and Ashburton’s AAU are higher than ever and admission rates are high, which means we have a shortage of resourced beds.

Recently, we have seen too many unwell people coming to visit someone in hospital and too many that cannot or will not wear a medical mask. This increases the risk to vulnerable people in hospital. For these reasons we need to everything we can to minimise these risks.

We have therefore tightened visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • One visitor per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.
  • No visitors under 16 to any part of our facilities.
  • No visitors to COVID +ve patients other than in exceptional circumstances.
  • No eating or drinking at the bedside or anywhere other than cafes or areas designated for eating/drinking, as taking your mask off puts patients at risk.
  • Visitors or support people must not visit our facilities if they are unwell with cold or flu-like symptoms (even if they have tested negative) or have had a recent tummy bug.
  • Do not visit if you are COVID +ve or a household contact of someone who has tested positive
  • Surgical/medical masks must be worn at all times at all sites and will be provided if people don’t have them. Mask exemptions do not apply in our facilities – people who cannot tolerate a mask cannot visit at this time.
  • Hand sanitiser stations are visible and must be used.

By sticking to the rules above, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances where trusted whānau members provide assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – again, please check with the ward’s Charge Nurse before you come to hospital to visit.
  • People attending Christchurch ED or Ashburton AAU can have one support person with them.
  • Women in labour and in the birthing suite can have two named support people + their community LMC/midwife if they have one – for the duration of the birth only. All other women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Women’s Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments. No under 16s are allowed to visit or attend appointments.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted).
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Visiting patients with COVID-19

  • To avoid them becoming infected with COVID-19 and passing it one, visitors to COVID-19 positive patients will not be allowed except in extenuating circumstances – by prior agreement with the Charge Nurse Manager only, and wearing an N95 mask.
  • Other methods of communication will be facilitated e.g. phone, facetime, zoom etc.

You must NOT visit the hospital if you

  • are a household contact of a COVID-19 positive case
  • are COVID-19 positive
  • Have a cold or flu/COVID-19-like symptoms (even if you are testing negative for COVID-19)

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Everyone visiting our facilities must wear a mask, no exceptions

While we appreciate that some people have legitimate reasons for being exempt from wearing a mask and may even have an official card to confirm this, people who cannot or will not wear a mask cannot visit someone in hospital or attend hospital, other than to access healthcare treatment*. This is another measure to minimise the risk to vulnerable patients.

*healthcare treatment includes: Emergency Department care, outpatient appointments, surgery or a procedure. 

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Technology

20 documents.

Vaccination booking system security

All of the Valentia system security reviews and booking system reviews supplied by DHBs to the Ministry.”

 

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More informationDownload pdf (300KB)

HIMSS Maturity Report

All original communications including briefings, reports, memos, aides memoirs, cabinet papers and texts regarding the following information:

  • Around the eight DHBs who reported HIMSS maturity levels.

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More informationDownload pdf (3MB)

Cyber Security

  • Agendas/minutes past 3 years re cyber security (IT, ICT).
  • Copies of any relevant risk registers that provide info re cyber (ITC, IT, info tech, data and digital) security and/or risks at any time in the last 3 years.  
  • And DHB response to DG Dr Bloomfield's letter to DHBs dated 24 July 2020.
  • Copies of risk registers.

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More informationDownload pdf (300KB)

Covid-19 vaccination booking system performance

For the booking system pilot at Kaikōura Vaccination Centre (and any other pilot sites in CDHB), I request copies of all documents that discuss the system's performance and any issues encountered.

 

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More informationDownload pdf (30MB)

Cyber Security

  • Agendas/minutes past 3 years re cyber security (IT, ICT).
  • Copies of any relevant risk registers that provide info re cyber (ITC, IT, info tech, data and digital) security and/or risks at any time in the last 3 years.  
  • And DHB response to DG Dr Bloomfield's letter to DHBs dated 24 July 2020.
  • Copies of risk registers.

Tags

More informationDownload pdf (300KB)

Digital dictation, video consultation and other health IT systems

  • Do you use Digital Dictation in your DHB? If yes, could you please answer the following questions / Speech Recognition
  • Do you use Speech Recognition? If yes, could you please answer the following questions:
    • Name of the supplier & product
    • What procurement method (if any) was used to obtain this system i.e. what framework
    • The contract start date
    • The contract end date
    • Total contract value
    • Is the product integrated with PAS or EPR
    • What is the name, position and contact email/telephone number of the key internal stakeholder for this service
    • What would you like to see in this product that is currently not being delivered / Outsourced Transcription
  • Do you use Outsourced Transcription? If yes, could you please answer the following questions / Online Clinic / Video Consultation
  • Do you use Online Clinic / Video Consultation? If yes, could you please answer the following questions / Health Information Systems.
    • What suppliers do you use for the following?
      • PAS (Patient Administration System)
      • EPR (Electronic Patient Record)
      • eDMS (Electronic Document Management System)
      • RIS (Radiology Information System)
      • Outward mailing service provider

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More informationDownload pdf (300KB)

Data sharing at Canterbury DHB and Public Health Organisations (PHOs)

Data sharing at DHBs and PHOs / privacy officer / patient consent for data sharing / what we share, who we share it with.

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More informationDownload pdf (2MB)

Gynae Plus digital record system

Information about the Canterbury DHB Gynae Plus digital record system.

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More informationDownload pdf (100KB)

Policies regarding preventing access to private health information

Policies in regards to reporting unsafe, harmful, criminal behaviour, including the re-routing and interception of private communications, and policies on how they document such incidents and how they are to safeguard against such incidents

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More informationDownload pdf (900KB)

Cost of paging system

Please provide the total cost of running the paging systems used in hospitals i.e. cost of equipment, maintenance, paging volume charges and support costs.

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More informationDownload pdf (400KB)

Digital Maturity Assessments

Breakdown of Digital Maturity Assessments (DMAs) conducted by health organisation type DHB/PHO etc. Assessment results?

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More informationDownload pdf (1MB)

Electronic health records

Has each respective DHB and GP implemented an electronic health record?

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More informationDownload pdf (700KB)

Information about the Patient Information Care System (PICS)

Complaints received non-HDC and HDC for financial year 2017/18 and until end of April 2019.

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More informationDownload pdf (700KB)

The use of pagers at Canterbury DHB

Information about the use of pagers at Canterbury DHB.

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More informationDownload pdf (300KB)

The use of fax machines at Canterbury DHB

Information about the use of fax machines at Canterbury DHB.

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More informationDownload pdf (300KB)

Use of phones and apps to share clinical information

Does the DHB have a policy in place regarding the use of smartphones apps for recording and sharing of clinical patient information?

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More informationDownload pdf (300KB)

Financial contribution to the National Oracle Solution

How much of a contribution to the National Oracle Solution, if any, is the Canterbury DHB currently carrying on their books.

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More informationDownload pdf (300KB)

Cost to DHB of implementing the National Oracle Solution

Cost to DHB of implementing the National Oracle Solution

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More informationDownload pdf (300KB)

Information regarding data centres operating in CDHB hospitals

Information regarding data centres operating in CDHB hospitals

More informationDownload pdf (400KB)

Kaspersky Lab security products

Does your entity use security products from Kaspersky Lab and if so, in what specific deployments?

More informationDownload pdf (300KB)

Showing 1-20 of 20 results, page 1 of 1.

Page last updated: 29 September 2021

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