Hospital visitors don’t need a Vaccine Pass, but must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests current case numbers in regions of Canterbury and care in the community advice. See for info about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
19 April 2022

For visitors to all facilities effective from Tuesday 19 April 2022

With the change to the ORANGE Traffic Light setting, Canterbury DHB is easing its visitor policy in recognition of the fact we have passed the peak of the current Omicron outbreak and case numbers are slowly reducing.

The following visitor restrictions are now in place for all Canterbury DHB hospitals and health facilities:

  • One adult visitor may be accompanied by no more than one child over the age of 12 per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.  No children under 12 and those 12 and over must be accompanied by an adult and wear a medical mask.
  • Visitors or support people should not visit our facilities if they are unwell.
  • Surgical/medical masks must be worn at all times at all Canterbury DHB sites and will be provided if people don’t have them.
  • Hand sanitiser stations are visible and must be used.

By adhering to these conditions, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances (ie more than one visitor) where a trusted whānau member provides assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – please check with the ward’s Charge Nurse before you come to hospital to visit
  • People attending Christchurch ED or Ashburton AAU can have one support person with them
  • Women in labour and in the birthing suite can have two support people, and women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Womens Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments, no children are allowed to visit.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted, following a supervised negative RAT result)
  • Children who are inpatients, one other visitor (other than a parent or caregiver) is able to visit in consultation with the nurse in charge.
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Face covering exemption cards

The Exemptions Team at the Ministry of Health is now responsible for processing requests for Face Covering Communication Cards.

Updated information about mask wearing, and how to request an exemption card can now be found here. People unable to request an exemption card online can call 0800 28 29 26 and select option 2, or text 8988

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Proposal to dispose of 35 James Street, Lincoln

Canterbury DHB is proposing to dispose of the property at 35 James Street, Lincoln. The DHB is required by the New Zealand Public Health and Disability Act to consider any public views on disposal of DHB land prior to proceeding with the disposal process.

When sale, disposal or exchange of hospital land or buildings are proposed, District Health Boards are required, under the New Zealand Public Health and Disability Act 2000, to obtain the Minister of Health’s approval for the said disposal. Before approving any disposal, the Minister must be satisfied that the District Health Board has taken into account the views of the resident population.

The property comprises a land area of 5,401m2 and contains the original maternity building and a dental building. The services that are provided from the property are being relocated to Rolleston on completion of the Selwyn Health Hub that is due for completion in December 2021.

The CDHB land is legally described as Lot 4 Deposited Plan 62259 in Identifier CB37B/653.

The Lincoln maternity building was constructed in 1926, comprising a ground floor of 397 square meters and first floor 87.5 square meters, predominately with weatherboard cladding and a corrugated iron roof.

The Lincoln maternity building

The Lincoln maternity building

The dental building was constructed in 2011 and has an area of 213 square metres. CDHB is considering relocating the dental building to another campus.

The dental building

The dental building

All responses will be collated and analysed. A summary of the submissions will be presented to CDHB’s Board as part of the final proposal and recommendation.

The proposal, along with the summary of submissions received, will be presented to the Minister of Health for final approval before any disposal of land goes ahead.

Submissions closed on Friday 5 November 2021.

Page last updated: 8 November 2021

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