VISITING HOSPITAL

All hospital visitors are encouraged to wear a medical face mask. Expand this message for information about visiting hospital. 

Last updated:
31 October 2024

Some visitor restrictions for all Health New Zealand | Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and we encourage all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and visitors safe.

To keep everybody safe:

  • Visitors or support people are advised to not visit our facilities if they are unwell. We advise that you do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are encouraged to be worn at all sites. Masks will be provided if you don’t have one.
  • Please practice hand hygiene with provided alcohol-based hand rub/gel

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear a surgical mask as a minimum – please use surgical masks provided.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours.

All visitors are encouraged to wear a medical face mask.

Parents/caregivers can be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where visitor restrictions might apply.

Patients and visitors can also read the additional COVID-19 related visiting guidelines .

Mental Health Self-help

Self-help tools and apps

Groov by Mentemia is an app that you can use to monitor, manage and improve your mental wellbeing by setting daily goals and tracking your progress, including in the workplace. Guided by Kiwi legend Sir John Kirwan. https://www.groovnow.com

Manaaki ora app by Te Rau Ora. A self-help wellbeing app to support people to know what to do if they’re concerned with someone’s mental or emotional wellbeing. https://www.healthnavigator.org.nz/apps/m/manaaki-ora-app

Mental Health Education and Resource Centre (MHERC) produces an annually updated directory of Mental Health services in the Canterbury region. mherc.org.nz/directory

Need help or in crisis?  Te Rau Ora has emergency contact numbers for free, professional emergency assistance right now, no matter where you live in New Zealand. terauora.com/directory-maori_provid/

Small Steps are on-line tools to help you maintain wellness or get help for yourself, friends or whanau. Start your small steps journey at www.smallsteps.org.nz

Staying on Track by ‘Just a Thought’ is an e-therapy course that teaches you practical strategies to cope with the stress and disruption of day-to-day life, particularly since covid-19. www.justathought.co.nz

Working through problems with Aunty Dee. If your problems are getting you down, messing you up or just plain muddling with your brain, talk to Aunty Dee. I’m here to help you figure out your problems. Produced by Le Va. www.auntydee.co.nz

Self-help tools for young people

Help your head stay calm. Headstrong helps you slow things down when life is going too fast. A chatbot simulates a conversation as if you’re communicating with a real person. Developed by University of Auckland and draws on Māori, Pacific and Western science. For teenagers and young adults aged 13–24 years. www.headstrong.org.nz

Mental Wealth by Le Va. Learning how to look after your mental health creates ‘Mental Wealth.’ Make yourself rich in mental wealth so you can spend it on taking care of yourself and others. www.mentalwealth.nz

Rainbow Youth Whāia tō ake ngākaunui, i te pono, i te mārama | Know who you are, be who you are. Free peer support for youth in the rainbow community, their friends and whānau. Support services, gender and sexuality, transgender support, social events. ry.org.nz

SPARX – take control. Our interactive game-world is designed to help young people who are feeling down. For young people 12-19 years. SPARX can help you learn how to TAKE CONTROL with Smart, Positive, Active, Realistic, X-Factor thoughts. www.sparx.org.nz

The Lowdown, a space created with rangatahi, for rangatahi. Find support here for your hauora, identity, culture and mental health. www.thelowdown.co.nz

Youthline, te ara taiohi. Young people can talk one-to-one with a real person. No problem is too big or too small – we are here to listen and support you. www.youthline.co.nz/helpline.html

#chatsafe by Orygen, Australia. A young person’s guide for communicating safely online about suicide. Guidelines Orygen_Final_WebLG

Self-help tools for parents and caregivers

Sensible Sleep is a collaboration that brings together information on sleep for parents, children, young people, health care professionals, teachers and community groups. sensiblesleep.com

Sparklers at Home Fun wellbeing activities to support whānau to look after their wellbeing and feel good. An online toolkit for parents and teachers, that supports the wellbeing of primary and intermediate students. sparklers.org.nz

Triple P helps parents and caregivers to manage their children’s development and anxiety. Children reacting in unexpected ways? It’s been a tough few years with covid-19. Three programmes support children aged up to 12, pre-teens and teens aged 10 to 16, and anxious children aged 6 to 14. www.triplep-parenting.net.nz/nz-uken/triple-p/

Page last updated: 26 April 2024

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