Canterbury DHB staff can access email from outside of the CDHB computer network at https://mail.cdhb.health.nz

Note: Email is protected by two factor authentication, to log into your email you will need:

1. Your CDHB user ID 
2. Your password
3. A MobilePASS or a Citrix Token (note: a mobilepass/token number does not need to be entered if logging in from a ‘trusted’ computer network)

For more information contact ISG Service Desk or read the guide about External access to CDHB staff email

Phone: 03 364 0999
Email: Service.Desk@cdhb.health.nz
Website Portal: servicedesk.cdhb.health.nz

If you are a staff member and have an enquiry related to employment at Canterbury DHB, please contact the People and Capability team at people@cdhb.health.nz

You can also access Max – People and Capability Service Portal for People and Capability services and information.

Note: To access Max – People and Capability Service Portal you will need:

1. Your CDHB user ID 
2. Your password 

Canterbury DHB staff can log IT issues and requests on the CDHB Service Desk Portal (Cherwell)
Note: you will need your CDHB User ID and Password to log in.

Contact CDHB IT Support

Phone: 03 364 0999
Email: Service.Desk@cdhb.health.nz
Website Portal: servicedesk.cdhb.health.nz

Staff can access the healthLearn online education platform at www.healthlearn.ac.nz

Note: you will need a healthlearn Username and Password to log in.

​HealthPathways are the main source of assessment, management and referral information about Canterbury health services for general practice teams and other community healthcare providers. Please note: Full access to HealthPathways information is only available to health professionals.

To access HealthPathways

Go to http://healthpathways.org.nz

HealthPathways contact details

For queries about HealthPathways, please call the HealthPathways Coordinator.

Phone: 03 364 4179
Email: healthpathways@cdhb.health.nz

Canterbury DHB staff benefits such as the Something for you programme are not listed on this public website.

Staff benefits in the Something for you programme can currently only be viewed on our internal website the CDHB intranet by using:

1. Logging into your account and using a CDHB computer inside the CDHB computer network, or
2. Using a MOBILEPASS or Citrix Token to log into the CDHB network 

MOBILEPASS and Citrix Tokens can be requested from ISG.

The Canterbury DHB CEO Update can be read in the Health News section of this website.

From 23 October 2018 staff policies and educational materials are not on this website, and have been moved to edu.cdhb.health.nz. 

This includes:

• Assessment and Care planning Documentation
• Clinical Policies
• Clinical Skills Unit (CSU)
• Cytotoxic & Biotherapy Resources
• Dedicated Education Unit (DEU)
• Education & Development
• Infection Prevention and Control Policies and Procedures
• Maternity Guidelines
• Midwifery Quality & Leadership Programme (QLP)
• Midwifery Return to Practice Programme (RTP)
• Neonatal Drug Information Sheets
• Neonatal Handbook
• Nursing Acceleration Programmes
• Nursing Entry to Practice Programme (NetP)
• Postgraduate Nursing Education
• Professional Development & Recognition Programme (PDRP)
• Professional Development Unit (PDU)
• and other information for health professionals. 

Some CDHB policies are published on edu.cdhb.health.nz, the majority of policies are available on the CDHB intranet. (Note: The CDHB intranet is only available to staff who are working inside the CDHB computer network, or by logging into the CDHB network using a MOBILEPASS or Citrix Token.