Canterbury DHB staff can access email from outside of the CDHB computer network at https://mail.cdhb.health.nz

Note: Email is protected by two factor authentication, to log into your email you will need:

1. Your CDHB user ID 
2. Your password
3. A MobilePASS or a Citrix Token (note: a mobilepass/token number does not need to be entered if logging in from a ‘trusted’ computer network)

For more information contact ISG Service Desk or read the guide about External access to CDHB staff email

Phone: 03 364 0999
Email: Service.Desk@cdhb.health.nz
Website Portal: servicedesk.cdhb.health.nz

If you are a staff member and have an enquiry related to employment at Canterbury DHB, please contact the People and Capability team at people@cdhb.health.nz

You can also access Max – People and Capability Service Portal for People and Capability services and information.

Note: To access Max – People and Capability Service Portal you will need:

1. Your CDHB user ID 
2. Your password 

Canterbury DHB staff can log IT issues and requests on the CDHB Service Desk Portal (Cherwell)
Note: you will need your CDHB User ID and Password to log in.

Contact CDHB IT Support

Phone: 03 364 0999
Email: Service.Desk@cdhb.health.nz
Website Portal: servicedesk.cdhb.health.nz

Staff can access the healthLearn online education platform at www.healthlearn.ac.nz

Note: you will need a healthlearn Username and Password to log in.

​HealthPathways are the main source of assessment, management and referral information about Canterbury health services for general practice teams and other community healthcare providers. Please note: Full access to HealthPathways information is only available to health professionals.