All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.
13 March 2023
Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.
*Treatment includes: coming into the Emergency Department, outpatient appointments, surgery or a procedure.
Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.
There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and visitors safe.
Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.
Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.
All visitors are recommended to wear a medical face mask.
Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.
Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.
More COVID-19 information
Call your GP team to talk to a health professional
Diarrhoea, colds, hayfever, skin complaints
Mental health, injuries, flu, dental, child, pregnancy
Non-urgent health issues that aren’t improving
Bad sprains, minor head injuries, stomach pain
Serious accidents, chest pains, stroke call 111
When you stay at a hospital rounding or rounds are when nurses check in on you regularly to make sure you have everything you need (e.g. call bell and drink within reach, help to the toilet).
Page last updated: 9 July 2020
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