VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Health news

Read the latest Te Whatu Ora Waitaha Canterbury health news, media releases, and current health alerts for the Canterbury region. Our flagship news publications Waitaha Canterbury Pānui and WellNow Canterbury magazine are available to read online.​ The Te Whatu Ora Waitaha Canterbury Communications team are also available to assist with any enquiries from media.

959 news items.

Te Whatu Ora Waitaha Canterbury News

A visit to whānau in hospital people would be especially welcome during the nurses’ strike

Tuesday 8 June 2021Quick Read

  Executive Director of Nursing for Canterbury DHB, Becky Hickmott says  “If you have a family member or... read more about A visit to whānau in hospital people would be especially welcome during the nurses’ strike»

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Te Whatu Ora Waitaha Canterbury News

Contingency plans in place for NZNO strike at Canterbury & West Coast DHBs

Monday 7 June 2021Quick Read

Following confirmation today that the New Zealand Nurses’ Organisation (NZNO) strike will go ahead as planned from... read more about Contingency plans in place for NZNO strike at Canterbury & West Coast DHBs»

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Media release

Adverse weather and flood-related public health advice from Canterbury DHB

Sunday 30 May 2021

As heavy rain continues to fall intermittently, with surface flooding and dangerously high rivers in multiple parts of... read more about Adverse weather and flood-related public health advice from Canterbury DHB»

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Media release

Melbourne travellers asked to get tested and self-isolate

Friday 28 May 2021Quick Read

Due to the community outbreak of COVID-19 in Victoria, anyone who has travelled to and spent time in the Greater... read more about Melbourne travellers asked to get tested and self-isolate»

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WellNow Canterbury Magazine

WellNow Canterbury – Spring 2020

Monday 16 November 2020Quick Read

WellNow Canterbury is our community health magazine that goes to every mailbox in Canterbury and the Chatham Islands... read more about WellNow Canterbury – Spring 2020»

WellNow Canterbury Magazine

WellNow Canterbury – Spring 2019

Tuesday 29 October 2019Quick Read

WellNow Canterbury is our community health magazine that goes to every mailbox in Canterbury and the Chatham Islands... read more about WellNow Canterbury – Spring 2019»

Waitaha Canterbury Pānui

CEO Update – Monday 12 August 2019

Monday 12 August 2019Quick Read

In this edition of the CEO Update… CEO David Meates outlines some of the many ways Mana Ake – Stronger for Tomorrow... read more about CEO Update – Monday 12 August 2019»

Waitaha Canterbury Pānui

CEO Update – Monday 5 August 2019

Monday 5 August 2019Quick Read

In this edition of the CEO Update… Chief Executive David Meates shares some of the ways Canterbury DHB is working to... read more about CEO Update – Monday 5 August 2019»

Waitaha Canterbury Pānui

CEO Update – Monday 29 July 2019

Monday 29 July 2019Quick Read

In this edition of the CEO Update… Chief Executive David Meates looks at how Canterbury's population has changed in... read more about CEO Update – Monday 29 July 2019»

Waitaha Canterbury Pānui

CEO Update – Monday 22 July 2019

Monday 22 July 2019Quick Read

In this edition of the CEO Update… Chief Executive David Meates takes a look at the pressure on the Canterbury... read more about CEO Update – Monday 22 July 2019»

WellNow Canterbury Magazine

WellNow Canterbury – Winter 2019

Tuesday 4 June 2019Quick Read

WellNow Canterbury is our community health magazine which goes to every Canterbury mailbox twice a year. This edition... read more about WellNow Canterbury – Winter 2019»

Waitaha Canterbury Pānui

CEO Update – Monday 25 February 2019

Monday 25 February 2019Quick Read

In this week's CEO Update… Chief Executive David Meates provides some context to recent discussions about DHB... read more about CEO Update – Monday 25 February 2019»

Media release

Care around the clock to continue throughout junior doctors’ strike

Monday 25 February 2019Quick Read

To be attributed to: Michael Frampton, Chief People Officer, Canterbury DHB With the New Zealand Resident Doctors’... read more about Care around the clock to continue throughout junior doctors’ strike»

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Waitaha Canterbury Pānui

CEO Update – Monday 18 February 2019

Monday 18 February 2019Quick Read

In this week's CEO Update… Chief Executive David Meates reflects on last week’s Mihi for a new intake of nurses... read more about CEO Update – Monday 18 February 2019»

Media release

Keep the bugs out of the pool

Thursday 14 February 2019Quick Read

February is typically the hottest month of the year for us in New Zealand. These hotter temperatures make taking a dip... read more about Keep the bugs out of the pool»

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Waitaha Canterbury Pānui

CEO Update – Monday 11 February 2019

Monday 11 February 2019Quick Read

In this week's CEO Update… Chief Executive David Meates talks about how Canterbury DHB is trialling voice-activated... read more about CEO Update – Monday 11 February 2019»

Media release

Care around the clock to continue throughout junior doctors’ and midwives strikes

Monday 11 February 2019Quick Read

Please attribute comments to Michael Frampton, Chief People Officer, Canterbury DHB With the New Zealand Resident... read more about Care around the clock to continue throughout junior doctors’ and midwives strikes»

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Media release

Voice-activated help for some Canterbury hospital patients

Tuesday 5 February 2019

From today some patients at Christchurch’s Burwood Hospital will be using smart speakers to assist with contacting a... read more about Voice-activated help for some Canterbury hospital patients»

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Waitaha Canterbury Pānui

CEO Update – Monday 4 February 2019

Monday 4 February 2019Quick Read

In this week's CEO Update… Chief Executive David Meates celebrates the official opening of Christchurch Outpatients... read more about CEO Update – Monday 4 February 2019»

Media release

Minister of Health Officially opens Christchurch Outpatients building

Thursday 31 January 2019Quick Read

The new Christchurch Outpatients facility at 2 Oxford Terrace was officially opened by the Minister of Health Hon Dr... read more about Minister of Health Officially opens Christchurch Outpatients building»

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Media release

Ministers open Manawa, healthcare training facility

Thursday 31 January 2019Quick Read

Minister of Health Dr David Clark and Minister of Education Chris Hipkins jointly opened Manawa health research and... read more about Ministers open Manawa, healthcare training facility»

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Media release

Health Warning – Algal Bloom in Lake Pegasus

Tuesday 29 January 2019Quick Read

The Community and Public Health division of Canterbury District Health Board has issued a health warning after... read more about Health Warning – Algal Bloom in Lake Pegasus»

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Media release

Care around the clock to continue throughout junior doctors’ strike

Tuesday 29 January 2019Quick Read

To be attributed to: Paul Lamb, Acting Chief People Officer, Canterbury DHB With the New Zealand Resident Doctors’... read more about Care around the clock to continue throughout junior doctors’ strike»

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Waitaha Canterbury Pānui

CEO Update – Monday 28 January 2019

Monday 28 January 2019Quick Read

In this week's CEO Update… Chief Executive David Meates welcomes eight interns with learning disabilities who have... read more about CEO Update – Monday 28 January 2019»

Showing 521-560 of 959 results, page 14 of 24.

Page last updated: 18 August 2022

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