VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Health services directory

See our I’m not well, where do I go? page for advice about what to do if you are feeling unwell.

See our COVID-19 section for testing centres and advice.

Health services in Canterbury are listed alphabetically below, if you are visiting a hospital, contact and location information for most services are on our hospitals pages.

You can find a General Practice team by either using our General Practices (GP) map, or by visiting the listings of General Practices on each of the three local Public Health Organisation (PHO) websites.

125 health services.

24 Hour Surgery

You can go to the 24 Hour Surgery on Madras Street for any urgent medical issue that you would otherwise see your GP for, as well as accident related injuries such as sprains, cuts or broken bones.

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A6 Child Haematology and Oncology Centre (CHOC)

CHOC is one of two specialist treatment centres for childhood cancer in New Zealand. We care for infants, children and adolescents with cancer, and their families/whanau.

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A7 Paediatric Medical Ward

You will find all Canterbury Child and Youth Healthcare services listed under Hospital Services and Community Services, you can also find information for children and their parents under patients and carers.

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Adolescent and Young Adult (AYA) Cancer Service

The Adolescent and Young Adult Cancer Service helps to improve outcomes for young people aged between 12 and 24 with cancer in New Zealand, by coordinating cancer care with  health professionals, and assisting patients and your families during and after treatment.

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Adult Community Mental Health

The Adult Community Mental Health service provides assessment, treatment and support services to adults in the community .Access to Adult Community Mental Health services is via Adult Single Point of Entry (SPOE).

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Adult Community Referral Centre (ACRC)

Many subsidised services are available to help people remain independent and in their own home through the Adult Community Referral Centre (ACRC).

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Anaesthesia

The Department of Anaesthesia provides anaesthesia services in Christchurch Hospitals.

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Anxiety Disorders Service

The Anxiety Disorders Service is a community-based team that provides treatment for people with anxiety disorders.

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Ashburton Community Maternity Unit

Ashburton Maternity Unit is located approximately one hour’s drive from south of Christchurch and provides primary birthing care and postnatal maternity services.

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B7 Paediatric Surgical Ward

B7 is a 24 bed ward for children needing hospitalisation for surgery and for some children requiring medical management of conditions such as cystic fibrosis.

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Blood Tests

Blood test services are provided by two laboratories, the hospital based Canterbury Health Laboratories (CHL), and community based Canterbury SCL.

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Brain Injury Rehabilitation

Based at Burwood Hospital, the Brain Injury Rehabilitation Service  (BIRS) is a 12 bed inpatient ward that provides comprehensive rehabilitation for people aged 16 - 65 with brain injuries.

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CAF North Community and Outreach team

This outpatient service provides comprehensive psychiatric assessment and therapeutic intervention for children and adolescents 0-17 years (or older if still at school) in their family context.

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CAF South Community and Outreach team 

This outpatient service provides comprehensive psychiatric assessment and therapeutic intervention for children and adolescents 0-17 years (or older if still at school) in their family context.

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CAFLink (Single Point of Entry)

CAFLink is the Child, Adolescent and Family Mental Health Service ‘single point of entry function’ to mental health services in Canterbury for children, adolescents and their families.

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Canterbury & West Coast Musculoskeletal Service

Canterbury and West Coast Musculoskeletal Service is a publicly funded service for patients with non-urgent musculoskeletal conditions that do not require surgery.

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Canterbury Health Laboratories

​​​Canterbury Health Laboratories provide a complete range of laboratory services for the Canterbury District Health Board.

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Canterbury Regional Cancer and Haematology Service (CRCHS)

The Canterbury Regional Cancer and Haematology Service is comprised of Medical Oncology, Radiation Oncology, Haematology, and Palliative Care...

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Cardiology

The Cardiology Day Unit (CDU) and Cardio-Respiratory Integrated Specialist Services (CRISS) are based at Christchurch Hospital.

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Child & Youth Health

You will find all Canterbury Child and Youth Healthcare services listed under Hospital Services and Community Services, you can also find information for children and their parents under patients and carers.

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Child Development Service

The Child Development Service therapy team is based at Montreal House in Christchurch and includes Occupational Therapists, Physiotherapists, a Social Worker, Speech Language Therapist and a Dietitian.

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Child, Adolescent and Family Emergency (CAFEm)

For children and youth mental health emergencies talk to CAFEm - Freephone 0800 218 219 (press option 2).

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Child, Adolescent and Family Inpatient Services

A specialist regional (South Island) treatment and assessment service for children and adolescents who have severe psychiatric, emotional, behavioural, or developmental disorders are assessed and/or treated.

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Children in Care Team

A service for children and young people between the ages of 0-12 years who have a confirmed or suspected moderate to severe mental health issue.

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Christchurch Opioid Recovery Service

The Christchurch Opioid Recovery Service provides case management and opiate maintenance treatment in the community.

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Christchurch PHO

Christchurch PHO represents Riccarton Clinic​, Moorhouse Medical Centre, UC Health Centre​, Ara Health Centre, Korowai Youth Wellbeing Trust and Burnside Medical Centre​.

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Christchurch Sexual Health Service

Christchurch Sexual Health Service a specialist sexual health service offering free and confidential sexual health care including diagnosis of sexually transmitted infections (STI's) and other related conditions including genital skin conditions and genital pain.

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Christchurch Women’s Hospital Maternity Services

Maternity services are located at Christchurch Women's Hospital, a seven-level hospital next to Christchurch Hospital in the central city.

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Clinical Nurse Specialists (CNS)

CNS's are registered nurses who are recognised clinical experts within their specialty and are based throughout Canterbury campuses.

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Clozapine Clinic

The Clozapine Clinic provides specialist support to a significant number of adult consumers who are taking Clozapine

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Community Alcohol and Drug Service

The Community Alcohol and Drug Service provides assessments and outpatient treatment for people that need assistance with moderate to severe alcohol or other drug dependence.

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Community and Public Health (CPH)

Community and Public Health (CPH) provides public health services to those people living in the Canterbury, South Canterbury and West Coast regions.

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Community Dental Service

We provide free dental care for eligible children living in Canterbury and South Canterbury. We also help teens find a free family dentist.

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Community Health Information Centres (CHIC)

The Community Health Information Centre (CHIC) provides free health resources within Canterbury, South Canterbury and the West Coast.

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Cystic Fibrosis Service

The Canterbury Adult CF Service sees all adults with CF from around the South Island. We are the second largest adult CF service in New Zealand.

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Day Surgery Unit (DSU)

The Day Surgery Unit (DSU) specialises in the care and support of men, women and children having day surgery.

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Dental Department

The hospital-based Dental Department provides specialist dental care to people from within the Canterbury region.

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Dermatology

The Dermatology Department assesses and treats the skin and skin diseases.

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Diabetes Service

The Diabetes Service provides a community and an outpatient consultation service for patients on referral from general practitioners and other health professionals.

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Early Intervention in Psychosis Service (Totara House)

Specialist assessment, treatment and support provided for young people (18-30) experiencing a first presentation of psychosis

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Showing 1-40 of 125 results, page 1 of 4.

Page last updated: 2 September 2022

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