VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Health services directory

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See our I’m not well, where do I go? page for advice about what to do if you are feeling unwell.

See our COVID-19 section for testing information and advice.

Health services in Canterbury are listed alphabetically below, if you are visiting a hospital, contact and location information for most services are on our hospitals pages.

You can find a General Practice team by either using our General Practices (GP) map, or by visiting the listings of General Practices on each of the three local Public Health Organisation (PHO) websites.

5 health services.

Christchurch PHO

Christchurch PHO represents Riccarton Clinic​, Moorhouse Medical Centre, UC Health Centre​, Ara Health Centre, Korowai Youth Wellbeing Trust and Burnside Medical Centre​.

More information

Extended Hours Pharmacies in Christchurch

Information about extended hours pharmacies in Christchurch and Canterbury.

More information

Pegasus Health

Pegasus Health is the Primary Health Organisation (PHO) for most Christchurch general practices, plus general practices in Selwyn District.

More information

Pharmacies in Canterbury and Christchurch

A list of Canterbury community pharmacies with their opening hours...

More information

Waitaha Primary Health

Waitaha Primary Health provides primary health care services at 18 general practices throughout Canterbury.

More information

Showing 1-5 of 5 results, page 1 of 1.

Page last updated: 11 May 2023

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