ORANGE

Hospital visitors don’t need a Vaccine Pass, but must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests current case numbers in regions of Canterbury and care in the community advice. See www.vaccinatecanterburywestcoast.nz for info about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
19 April 2022

For visitors to all facilities effective from Tuesday 19 April 2022

With the change to the ORANGE Traffic Light setting, Canterbury DHB is easing its visitor policy in recognition of the fact we have passed the peak of the current Omicron outbreak and case numbers are slowly reducing.

The following visitor restrictions are now in place for all Canterbury DHB hospitals and health facilities:

  • One adult visitor may be accompanied by no more than one child over the age of 12 per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.  No children under 12 and those 12 and over must be accompanied by an adult and wear a medical mask.
  • Visitors or support people should not visit our facilities if they are unwell.
  • Surgical/medical masks must be worn at all times at all Canterbury DHB sites and will be provided if people don’t have them.
  • Hand sanitiser stations are visible and must be used.

By adhering to these conditions, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances (ie more than one visitor) where a trusted whānau member provides assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – please check with the ward’s Charge Nurse before you come to hospital to visit
  • People attending Christchurch ED or Ashburton AAU can have one support person with them
  • Women in labour and in the birthing suite can have two support people, and women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Womens Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments, no children are allowed to visit.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted, following a supervised negative RAT result)
  • Children who are inpatients, one other visitor (other than a parent or caregiver) is able to visit in consultation with the nurse in charge.
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Face covering exemption cards

The Exemptions Team at the Ministry of Health is now responsible for processing requests for Face Covering Communication Cards.

Updated information about mask wearing, and how to request an exemption card can now be found here. People unable to request an exemption card online can call 0800 28 29 26 and select option 2, or text 8988

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Health services directory

See our I’m not well, where do I go? page for advice about what to do if you are feeling unwell.

See our COVID-19 section for testing centres and advice.

Health services provided by Canterbury DHB are listed alphabetically below, if you are visiting a hospital, contact and location information for most services are on our hospitals pages.

You can find a General Practice team by either using our General Practices (GP) map, or by visiting the listings of General Practices on each of the three local Public Health Organisation (PHO) websites.

126 health services.

Early Intervention in Psychosis Service (Totara House)

Specialist assessment, treatment and support provided for young people (18-30) experiencing a first presentation of psychosis

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Eating Disorders Service

The South Island Eating Disorders Service (SIEDS) provides inpatient treatment for people with a diagnosed eating disorder.

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Eating Disorders Service (Outpatients)

The South Island Eating Disorders Service (SIEDS) community team provides outpatient treatment for people with a diagnosed eating disorder.

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Emergency Department at Christchurch Hospital

Christchurch Hospital Emergency Department (ED) is open for emergency and urgent serious medical issues 24/7. People need to enter ED using the external entrance at the new Waipapa building which is behind Christchurch Women's Hospital.

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Endocrinology

Endocrinology is the branch of medicine concerned with endocrine glands and hormones. 

Endocrinology is based on ground floor of the Christchurch Outpatients building.

 

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ENT Outpatients (Otolaryngology)

ENT Outpatients is based on the 5th Floor of the Riverside building at Christchurch Hospital.

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Etu Pasifika

Etu Pasifika provide a range of services for the whole family including Mental Health, Addictions & Smoking Cessation Services.

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Extended Hours Pharmacies in Christchurch

Information about extended hours pharmacies in Christchurch and Canterbury.

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Eye Outpatients

The Canterbury DHB Eye Outpatients Department treat people with a serious eye problems, who have been referred to them by an optometrist or a doctor.

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Forensic Mental Health Services

Forensic services provides specialist care for people who, as a result of mental illness, have seriously offended or are assessed as high risk for serious offending. These include; Te Whare Manaaki, Te Whare Hohou Roko, Te Whare Mauriora and Te Whare Rangihau, the Forensic Community Team.

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Gastroenterology

Gastroenterology Department, Christchurch Hospital

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Gynaecologic Oncology

The Gynaecologic Oncology service is based at Christchurch Women's Hospital. Women with all types and stages of gynaecologic cancer are referred to the service for investigation and treatment.

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Gynaecology

Gynaecology Services provides inpatient, day patient and outpatient treatment for women in the Canterbury region and tertiary services for the South Island.​

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Haematology

The Christchurch Haematology Service provides a comprehensive specialist service for patients with blood disorders which include Bone Marrow transplantation, treatment for haematological malignancies, bleeding and thrombotic disorders.

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He Waka Tapu​

He Waka Tapu​ provide, Whānau Ora, Tāne Ora, Whānau Link, Cervi​cal and Breast Screening, Alcohol, drug services for ex offenders, Te Hā Waitaha, and Alcohol and Drug residential service for the South Island as well as health other services.

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Hereford Centre

The Hereford Centre offers a range of treatment and support services to individuals with mental health illnesses who experience difficulty in maintaining wellness with previous community mental health services.

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High Care

Children’s High Care on Level 1 is a small 8 bed unit located alongside the ICU. Access to Children’s High Care is via the entrance to the Intensive Care Unit.

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Human Milkbank

Christchurch Women's Hospital's Neonatal Unit (NICU) opened New Zealand's first Human Pasteurised​ Donor Milk Bank in 2014. The Human Milk Bank is next to the Neonatal Unit on the 4th Floor, Christchurch Women's Hospital​.

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Hyperbaric Medicine

The Christchurch Hyperbaric Medicine Unit treats a range of conditions ranging from decompression sickness and air embolism through to radiation injury and hypoxic problem wounds.

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Immunology

The Rheumatology and Immunology Service provides inpatient, outpatient, day patient and inter-hospital consultative services for patients with rheumatic disease, primary immunodeficiency and serious allergy.

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Infection Prevention and Control Service

The Infection Prevention and Control Service provide expert guidance and support to prevent the occurrence and spread of infection.

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Intellectual Disability Liaison Team (IDLT)

This service is for people with an intellectual disability who have been charged with an offence and are subject to a compulsory care order from the courts.

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Intensive Care

Intensive Care is located on Level 1 of the Waipapa building, at Christchurch Hospital.

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Kaikoura Community Maternity Unit

Kaikōura Health (Te Hā o Te Ora) is located approximately two hours’ drive North of Christchurch and provides primary birthing care and postnatal maternity services.

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Kia atawhai ki te tangata (Pegasus Health)

Kia atawhai ki te tangata (Pegasus Health) is the Primary Health Organisation (PHO) providing Māori Health Services including Partnership Community Workers and Whānau​ Link.

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Lincoln Community Maternity Unit

Please note that Lincoln Maternity Hospital is now permanently closed and maternity services are now available in the new Oromairaki Community Maternity Unit in Rolleston.

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LinKIDS

LinKIDS helps connect families to health services in the Canterbury region.

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Manawhenua Ki Waitaha Health Scholarships

Manawhenua Ki Waitaha Charitable Trust (MKWCT) provide access to CDHB Scholarships, and are responsible for the appointment of Maori representatives who ensure manawhenua have oversight and influence on the decision making of the Canterbury DHB.

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Māori Health teams in hospitals

Information about experienced and qualified Māori and non-Māori health workers and registered professionals who are responsive to Māori health needs.

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Meals on Wheels

The Meals on Wheels service provides a freshly cooked hot dinner meal at midday for those that find it difficult to prepare or access a hot meal. 

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Medical Oncology

The Canterbury Regional Cancer & Haematology Service (CRCHS) Medical Oncology Department is one of two tertiary centres delivering medical oncology and chemotherapy treatment in the South Island. It is located at on the ground floor of the Christchurch Hospital Oncology building.

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Medical Physics & Bioengineering

Medical Physics and Bioengineering provides scientific and technical services for safe, effective, and innovative patient care.

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Menemene Mai (Smile)

Welcome to Menemene Mai (Smile) the Early childhood oral health toolkit for kaiako in Waitaha Canterbury.

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Moorhouse Medical Centre

If you have an accident, injury or illness that needs urgent medical care, you can just walk into Moorhouse Medical Centre at any time. No appointment is necessary. We are open 8am to 8pm, 7 days, including public holidays.

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Mothers and Babies Community Mental Health Service (Outpatients)

The Mothers and Babies Community Mental Health Service for outpatients offers treatment to mothers and primary care givers who have been referred by their general practitioner (GP), other mental health services or medical specialists.

 

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Mothers and Babies Mental Health Service (Inpatients)

The Mothers and Babies mental health service (also known as C Ward) provides inpatient treatment for mothers or primary care givers.

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Neonatal Service

The Canterbury Neonatal Service provides special and intensive care for all babies born in the wider Canterbury region. This region extends to Timaru in the South, Greymouth in the West and Kaikoura in the North.

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Nephrology

The Nephrology Department at Christchurch Hospital provides regional nephrology services for people in Canterbury, South Canterbury, and Westland, comprising general nephrology, acute dialysis and chronic dialysis (CAPD and home haemodialysis).

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Neurology and Neurosurgery

Neurology is a medical specialty dealing with disorders of the nervous system. Neurology is a non-surgical specialty, its corresponding surgical specialty is neurosurgery.

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Nuclear Medicine

Specialist services provided by the Christchurch Hospital Nuclear Medicine Department include; Diagnostic Imaging, Radiopharmacy and Radionuclide Therapies.

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Showing 41-80 of 126 results, page 2 of 4.

Page last updated: 14 February 2022

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