ORANGE

Hospital visitors don’t need a Vaccine Pass, but must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests current case numbers in regions of Canterbury and care in the community advice. See www.vaccinatecanterburywestcoast.nz for info about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
19 April 2022

For visitors to all facilities effective from Tuesday 19 April 2022

With the change to the ORANGE Traffic Light setting, Canterbury DHB is easing its visitor policy in recognition of the fact we have passed the peak of the current Omicron outbreak and case numbers are slowly reducing.

The following visitor restrictions are now in place for all Canterbury DHB hospitals and health facilities:

  • One adult visitor may be accompanied by no more than one child over the age of 12 per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.  No children under 12 and those 12 and over must be accompanied by an adult and wear a medical mask.
  • Visitors or support people should not visit our facilities if they are unwell.
  • Surgical/medical masks must be worn at all times at all Canterbury DHB sites and will be provided if people don’t have them.
  • Hand sanitiser stations are visible and must be used.

By adhering to these conditions, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances (ie more than one visitor) where a trusted whānau member provides assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – please check with the ward’s Charge Nurse before you come to hospital to visit
  • People attending Christchurch ED or Ashburton AAU can have one support person with them
  • Women in labour and in the birthing suite can have two support people, and women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Womens Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments, no children are allowed to visit.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted, following a supervised negative RAT result)
  • Children who are inpatients, one other visitor (other than a parent or caregiver) is able to visit in consultation with the nurse in charge.
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Face covering exemption cards

The Exemptions Team at the Ministry of Health is now responsible for processing requests for Face Covering Communication Cards.

Updated information about mask wearing, and how to request an exemption card can now be found here. People unable to request an exemption card online can call 0800 28 29 26 and select option 2, or text 8988

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Adolescent and Young Adult (AYA) Cancer Service

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  4. Adolescent and Young Adult (AYA) Cancer Service

What is the Adolescent and Young Adult (AYA) Cancer Service?

The Adolescent and Young Adult Cancer Service is here to help improve outcomes for young people aged between 12 and 24 with cancer in New Zealand. This is done through helping to coordinate your cancer care with other health professionals, and assisting with addressing you and your family's social concerns during and after treatment.

The AYA Cancer Service is a team of health professionals focused on providing care for AYA's with Cancer.

The team consists of:

  • AYA Cancer Keyworker
  • Adult Haematologists
  • Adult Oncologists
  • Paediatric Oncologists
  • Psychologists
  • Radiation Specialists and
  • Allied Health professionals

The team works together to ensure each AYA patient gets the care and support that they require, along with ensuring that the unique needs of young cancer patients are highlighted and addressed on both a local and national level.

How you can help us

If you would like to help AYA you can donate via the Māia Health Foundation. An AYA Cancer fund has been created to raise money to support young people undergoing cancer treatment by providing:

  • Comfort and entertainment packs for young people undergoing cancer treatment
  • Fertility preservation for young people that do not qualify for MOH fertility funding
  • Produce specific youth resources and events to support young people during and after treatment
  • Palliative care grants to help young people and their family create memories together towards their end of life

For more information read the AYA Cancer fund brochure or Māia Health Foundation page on this website.

Page last updated: 20 December 2021

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