VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Blood Tests

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For information about COVID-19 testing, please go to www.cdhb.health.nz/covid19tests

Blood test services in Canterbury are provided by two laboratories, the hospital based Canterbury Health Laboratories (CHL), and community based Canterbury SCL.

More information about blood tests in Canterbury can be found on www.chl.co.nz/for-patients/ and www.canterburyscl.co.nz/for-patients/get-a-blood-test/ depending on which blood test location you are using.

Ashburton Collection Centre - CSCL

  • 120 Burnett Street, ASHBURTON
  • 03 359 0900
  • Monday to Friday: 8.30am - 4.45pm
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Bookings Directions

Ashburton Canterbury Health Labs

  • Ashburton Hospital 28 Elizabeth Street, ASHBURTON
  • 03 307 8456
  • Monday to Friday: 07.30am - 5.00pm
  • Between 07:30 and 08:00 patients need to use the after hours entrance. Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Bookings Directions

Barrington Collection Centre - CSCL

  • 14-18 Athelstan Street, CHRISTCHURCH
  • 03 359 0900
  • Monday to Friday: 7.30am - 4.15pm
  • Saturday: 8am - 11.45am
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Bookings Directions

Burwood Hospital Blood Test Centre - CHL

  • Burwood Hospital, 255 Mairehau Road, Burwood, CHRISTCHURCH
  • 03 383 6853
  • Monday to Friday: 8.00am - 4.45pm
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Info for patients Directions


Christchurch Hospital Outpatients Blood Test Centre - CHL

  • Christchurch Outpatients Building (Opposite the main hospital), entrance at 2 Oxford Terrace, CHRISTCHURCH
  • 0800 THE LAB (0800 843 522)
  • Monday to Friday: 7.30am - 4.45pm
  • Closed on public holidays and weekends

Info for patients Directions


FNA Clinic - Northfield (by appointment only) - CSCL

  • Level 0, Northfield Business Park, 60 Langdons Road, Papanui, CHRISTCHURCH
  • 03 359 0900
  • Monday to Friday by appointment only at Northfield. For an appointment please call 03 359 0900
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Bookings Directions


Forte Health Collection Centre - CSCL

  • 132 Peterborough Street, CHRISTCHURCH
  • 03 359 0900
  • Monday to Friday: 7.30am - 4.45pm
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Bookings Directions


CHL Hagley Avenue Blood Test Centre - PERMANENTLY CLOSED

  • Canterbury Health Laboratories (CHL), Corner of Tuam Street & Hagley Avenue, CHRISTCHURCH
    Please use the Christchurch Outpatients Blood Test Centre


Hornby Collection Centre - CSCL

  • 7 Witham Street, Hornby, CHRISTCHURCH
  • 03 359 0900
  • Monday to Friday: 7.30am - 4.15pm
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Bookings Directions


Kaiapoi Collection Centre - CSCL

  • 6B Kaiapoi Crossing Shopping Centre, 77 Hilton Street, KAIAPOI
  • 03 359 0900
  • Monday to Friday: 7.30am - 4.15pm
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Bookings Directions


Linwood Collection Centre - CSCL

  • 1/197 Linwood Avenue, Linwood, CHRISTCHURCH
  • 03 359 0900
  • Monday to Friday: 7.30am - 4.15pm
  • Saturday: 8am - 11.45am
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Bookings Directions


New Brighton Collection Centre - CSCL

  • 18 Union Street, New Brighton, CHRISTCHURCH
  • 03 359 0900
  • Monday to Friday: 9am - 2pm
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Bookings Directions


Northfield Collection Centre - CSCL

  • Level 0, Northfield Business Park, Papanui, CHRISTCHURCH
  • 03 359 0900
  • Monday to Friday: 7.00am - 4.45pm
  • Saturday: 8am - 11.45am
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Bookings Directions


Rangiora Collection Centre - CSCL

  • 77 High Street, RANGIORA
  • 03 359 0900
  • Monday to Friday: 7.30am - 4.45pm
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Bookings Directions


St Georges Hospital Collection Centre - Canon Wilford - CSCL

  • Canon Wilford Wing, St Georges Hospital, 146 Heaton Street, Papanui, CHRISTCHURCH
  • 03 359 0900
  • Monday to Friday: 7am - 3.45pm
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Bookings Directions


Upper Riccarton Collection Centre - CSCL

  • Riccarton Collection Clinic, 3B Waimairi Road, (Entrance off Leslie Street) Upper Riccarton, CHRISTCHURCH
  • 03 359 0900
  • Monday to Friday: 7.30am - 4.15pm
  • Saturday: 8am - 11.45am
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Bookings Directions


Page last updated: 29 November 2022

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