ORANGE

Hospital visitors don’t need a Vaccine Pass, but must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests current case numbers in regions of Canterbury and care in the community advice. See www.vaccinatecanterburywestcoast.nz for info about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
19 April 2022

For visitors to all facilities effective from Tuesday 19 April 2022

With the change to the ORANGE Traffic Light setting, Canterbury DHB is easing its visitor policy in recognition of the fact we have passed the peak of the current Omicron outbreak and case numbers are slowly reducing.

The following visitor restrictions are now in place for all Canterbury DHB hospitals and health facilities:

  • One adult visitor may be accompanied by no more than one child over the age of 12 per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.  No children under 12 and those 12 and over must be accompanied by an adult and wear a medical mask.
  • Visitors or support people should not visit our facilities if they are unwell.
  • Surgical/medical masks must be worn at all times at all Canterbury DHB sites and will be provided if people don’t have them.
  • Hand sanitiser stations are visible and must be used.

By adhering to these conditions, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances (ie more than one visitor) where a trusted whānau member provides assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – please check with the ward’s Charge Nurse before you come to hospital to visit
  • People attending Christchurch ED or Ashburton AAU can have one support person with them
  • Women in labour and in the birthing suite can have two support people, and women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Womens Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments, no children are allowed to visit.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted, following a supervised negative RAT result)
  • Children who are inpatients, one other visitor (other than a parent or caregiver) is able to visit in consultation with the nurse in charge.
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Face covering exemption cards

The Exemptions Team at the Ministry of Health is now responsible for processing requests for Face Covering Communication Cards.

Updated information about mask wearing, and how to request an exemption card can now be found here. People unable to request an exemption card online can call 0800 28 29 26 and select option 2, or text 8988

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Blood Tests

For information about COVID-19 testing, please go to www.cdhb.health.nz/covid19tests

Blood test services in Canterbury are provided by two laboratories, the hospital based Canterbury Health Laboratories (CHL), and community based Canterbury SCL.

More information about blood tests in Canterbury can be found on www.bloodtest.co.nz

Ashburton Collection Centre - CSCL

  • 120 Burnett Street, ASHBURTON
  • 03 359 0900
  • Monday to Friday: 8.30am - 4.45pm
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Directions

Ashburton Canterbury Health Labs

  • Ashburton Hospital 28 Elizabeth Street, ASHBURTON
  • 03 307 8456
  • Monday to Friday: 07.30am - 5.00pm
  • Between 07:30 and 08:00 patients need to use the after hours entrance. Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Directions

Barrington Collection Centre

  • 14-18 Athelstan Street, CHRISTCHURCH
  • 03 359 0900
  • Monday to Friday: 7.30am - 4.15pm
  • Saturday: 8am - 11.45am
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Directions

Burwood Hospital Blood Test Centre

  • Burwood Hospital, 255 Mairehau Road, Burwood, CHRISTCHURCH
  • 03 383 6853
  • Monday to Friday: 8.00am - 4.45pm
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Directions


Christchurch Hospital Outpatients Blood Test Centre

  • Christchurch Outpatients (Opposite the main hospital), Entrance at 2 Oxford Terrace, CHRISTCHURCH
  • 0800 THE LAB (0800 843 522)
  • Monday to Friday: 7.30am - 5pm
  • Closed on public holidays and weekends

Directions


FNA Clinic - Northfield (by appointment only)

  • Level 0, Northfield Business Park, 60 Langdons Road, Papanui, CHRISTCHURCH
  • 03 359 0900
  • Monday to Friday by appointment only at Northfield. For an appointment please call 03 359 0900
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Directions


Forte Health Collection Centre

  • 132 Peterborough Street, CHRISTCHURCH
  • 03 359 0900
  • Monday to Friday: 7.30am - 4.45pm 
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Directions


CHL Hagley Avenue Blood Test Centre - PERMANENTLY CLOSED

  • Canterbury Health Laboratories (CHL), Corner of Tuam Street & Hagley Avenue, CHRISTCHURCH
    Please use the Christchurch Outpatients Blood Test Centre


Hornby Collection Centre

  • 7 Witham Street, Hornby, CHRISTCHURCH
  • 03 359 0900
  • Monday to Friday: 7.30am - 4.15pm
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Directions


Kaiapoi Collection Centre - CSCL

  • 6B Kaiapoi Crossing Shopping Centre, 77 Hilton Street, KAIAPOI
  • 03 359 0900
  • Monday to Friday: 7.30am - 4.15pm
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Directions


Linwood Collection Centre

  • 1/197 Linwood Avenue, Linwood, CHRISTCHURCH
  • 03 359 0900
  • Monday to Friday: 7.30am - 4.15pm
  • Saturday: 8am - 11.45am
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Directions


New Brighton Collection Centre

  • 18 Union Street, New Brighton, CHRISTCHURCH
  • 03 359 0900
  • Monday to Friday: 7.30am - 4.15pm
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Directions


Northfield Collection Centre

  • Level 0, Northfield Business Park, Papanui, CHRISTCHURCH
  • 03 359 0900
  • Monday to Friday: 7.00am - 4.45pm
  • Saturday: 8am - 11.45am
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Directions


Rangiora Collection Centre - CSCL

  • 77 High Street, RANGIORA
  • 03 359 0900
  • Monday to Friday: 7.30am - 4.45pm
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Directions


St Georges Hospital Collection Centre - Canon Wilford

  • Canon Wilford Wing, St Georges Hospital, Heaton Street, CHRISTCHURCH
  • 03 359 0900
  • Monday to Friday: 7am - 3.45pm 
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Directions


Upper Riccarton Collection Centre

  • Riccarton Collection Clinic, 3B Waimairi Road, (Entrance off Leslie Street) Upper Riccarton, CHRISTCHURCH
  • 03 359 0900
  • Monday to Friday: 7.30am - 4.15pm
  • Saturday: 8am - 11.45am
  • Closed on public holidays and weekend opening hours are subject to change over public holiday weekends.

Directions


Page last updated: 14 February 2022

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