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No visitors are allowed, except under exceptional circumstancesFurther details...

Last updated:
27 March 2020

  • No visitors are allowed, except under exceptional circumstances. The exceptions to the no visitor policy include:
    • A nominated person supporting a terminally ill patient through their end of life care
    • A parent/guardian who is supporting a child
    • The chosen support person of a woman who is giving birth. This does not apply to the woman’s postnatal stay however, and no visitors will be permitted during this stage of the woman’s care
  • The decision about whether exceptional circumstances apply outside of these exemptions is at the discretion of the Charge Nurse/Midwife Manager or another lead clinician.
  • Children under the age of 16 are not allowed to visit at any time.
  • All visitors will be assessed at the entry to ensure they meet the exception criteria and will be required to register their details.
  • Visitors who are unwell will not be allowed entry.

These restrictions apply to all wards and services at all times, including the Emergency Department and Intensive Care Unit.

Canterbury Regional Cancer and Haematology Service (CRCHS)

The Canterbury Regional Cancer and Haematology Service (CRCHS) covers the needs of patients from the Canterbury, Nelson/Marlborough, South Canterbury and West Coast Districts.

CRCHS is comprised of the following specialty areas

For information about each specialty, visit:


To contact the Canterbury Regional Cancer and Haematology Service or any of the Oncology Departments telephone (03) 364 0020 then follow the prompts.

To contact the Haematology Department telephone (03) 364 0384.

If you require assistance out of hours, before 8.00am and after 5.00pm, or during weekends and public holidays - please phone, (03) 364 0020. Your call will be redirected to Ward 26.

You can email Canterbury Regional Cancer and Haematology Service at

For other medical problems not related to your cancer, please contact your general practitioner.


If you have any complaints or suggestions please do not hesitate to talk to your health care professional.

Alternatively you can  register any feedback on the website feedback form.​


Page last updated: 27 October 2018

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