All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023


Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Child Development Service

Child Development Service (CDS) Mission Statement

Whakapiki Hauora o te Tamaiti me te Whānau
To improve, promote and support the health of the child and whanau

The Child Development Service’s Vision

Kia tutuki pai e te tamaiti ki tōu pae tawhiti
For every child/tamariki to reach their full potential within an inclusive Aotearoa/New Zealand 

Child Development Service Values

  • Family/whanau centred
    Being family centred recognises that each family/whanau is unique; that the family is the constant in the child’s life; and that they are the experts on the child’s abilities and needs. We work with the family/whanau to help them make informed decisions about services and supports they receive ensuring that the strengths and needs of all family members are considered.
  • Goal focused
    We support families/whanau to work on goals and priorities that are most important to them. Evidence shows that interventions with goals lead to better functional outcomes
  • Empowering and supportive
    We aim to support and empower children and families/whanau so they can reach their potential and become more independent.
  • Promoting participation
    We aim to support the children to be able to be involved in everyday activities across settings such as home, preschool, school and the community.
  • Collaborative
    We work in partnership with the family/whanau and other services involved with the child.

Page last updated: 23 August 2022

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