VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments, surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Forensic Mental Health Services

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Mental health

Forensic Mental Health Services

Forensic services provides specialist care for people who, as a result of mental illness, have seriously offended or are assessed as high risk for serious offending.

Services include:

Te Whare Manaaki

Medium secure inpatient admission unit.

Te Whare Hohou Roko

Te Whare Hohou Roko is a medium secure inpatient rehabilitation unit

Te Whare Hohou Roko
Hillmorton Hospital
Annex Road South, Middleton
Christchurch, 8024

Te Whare Mauriora

Te Whare Mauriora is a minimum secure inpatient rehabilitation unit.

Phone: 03 3391147

Te Whare Mauriora
Hillmorton Hospital
Annex Road South, Middleton
Christchurch, 8024

Forensic Community Team (Te Whare Rangihau)

Te Whare Rangihau provides care for people with a mental illness that have police, court and/or prison involvement and require assertive outpatient care.

Te Whare Rangihau
Hillmorton Hospital
Annex Road South, Middleton
Christchurch, 8024

Phone: 03 339 1148

Page last updated: 9 June 2022

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