Hospital visitors don’t need a Vaccine Pass, but do need to scan in, and wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests and care in the community advice. See for info about vaccinations.

We are at RED according to the NZ COVID-19 Protection Framework

Last updated:
23 January 2022

The following visitor restrictions are in place for all Canterbury DHB hospitals and health facilities:

  1. All visitors need to scan in using the COVID-19 Tracer App or sign in on arrival and provide their contact details
  2. If you’re using the COVID-19 Tracer App, please ensure Bluetooth tracing is turned on
  3. All visitors must wear a surgical/medical mask. Fabric face coverings are no longer acceptable
  4. All visitors are expected to practice safe physical distancing. You should remain two metres away from people you don’t know
  5. Everyone, including visitors should practise good hand hygiene
  6. Visitors who are unwell should not be entering our facilities.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information:

High Care

Children’s High Care on Level 1 is a small 8 bed unit located alongside the Intensive Care Unit (ICU). Access to Children’s High Care is via the entrance to the ICU.

The area provides a low nurse to patient ratio allowing time for close monitoring of your child’s condition as instructed by either the medical or surgical team caring for them.

To assist in monitoring your child’s condition you should expect your child to be connected a bedside monitor that will capture your child’s Heart rate, Resp. rate, Oxygen and blood pressure. This information is reviewed by nursing and medical staff.

Parent facilities

A whanau/family room is located within the ward with tea, coffee and microwave facilities.

On Level 7, there is the Ronald McDonald parent lounge located just outside B7. There is a washing machine and dryer is located in the parent lounge and available for use. Generic laundry powder is provided. Also available in this area is the Matatiki Hub

My Room

Each room has an ensuite bathroom. There is a tv with Freeview channels.  This is operated by a bedside remote

Bedside Remote Handset

There are reclining chairs available for parents to rest.

Highcare reclining chair

Highcare reclining chair

Highcare reclining chair

Highcare reclining chair (in reclined bed position)


Page last updated: 2 December 2020

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