VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Hauora Māori – Māori Health teams in hospitals

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Hauora Māori – Māori Health Services (formerly known as Ngā Ratonga Hauora Māori) / Christchurch Hospital & Christchurch Women's Hospital

Hauora Māori is about the wellbeing of Te Iwi Māori. There is a dedicated team of experienced and qualified Māori and non-Māori health workers and registered professionals who are responsive to Māori health needs.

Te Whare Toa Takitini / Burwood

Ranga Hauora service at Burwood Hospital / Te Whare Toa Takitini recognises the significance of ensuring patients/tangata whaiora feel at ease when receiving care. The service identifies cultural issues when working with whānau, hapū and iwi and enables staff to access the support and resources available to meet their cultural needs.

Mental Health

The philosophy of the Māori Mental Health Service is Whanaungatanga – a concept that stresses the importance of family and that nothing is done in isolation but as part of a member of a whanau. Māori mental health workers make up a multidisciplinary clinical team that works hard to improve the delivery and quality of health services to tangata whaiora / Māori consumers of mental health services.

Christchurch Hospital

Diabetes Centre

Pacific Diabetes Nurse Specialist
Phone: 03 364 0860
Fax: 03 3640171

550 Hagley Ave
Private Bag 4710
Christchurch

National Cervical Screening Programme

Māori​ Health Promoter
Phone: 0800 729 729
Phone: 03 335 4140
Fax: 03 335 4144

NCSP Canterbury Region
Hillmorton Hospital Campus
Ferguson Building
Sylvan Street
Private Bag 4711
Christchurch

Page last updated: 11 July 2023

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