All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Pain Management

The Burwood Pain Management Centre was established in February 1988. We provide an interdisciplinary approach that is tailored to meet the complex needs of individuals with chronic pain. Our aim is to restore functional ability and enable individuals to live as independently as possible despite their pain. Pain Management involves learning different ways of thinking and acting so that pain interferes less with life.

A self-management approach requires an individual to play an active role in their pain management and emphasises an improvement in quality of life and function, rather than a cure. Our Pain Management Centre team encompasses a wide range of health disciplines with extensive experience and knowledge in pain control methods, pain management strategies and programmes.

Our key objectives include:

  • To improve understanding of chronic pain
  • To maximise individual functioning and enhance quality of life
  • To reduce distress
  • To promote self-management to increase personal skills and productive activity
  • To reduce reliance on the use of medication and health care providers

Comments from past patients

"This centre is awesome. I feel so much better having understanding, explanations and treatment. I found it all to be so thorough, covering every aspect of my injury and pain. A grateful thank you. Staff have all been great."

"All staff very polite, sensitive and professional."

"Just wanted to say that the staff here are wonderful and put me totally at ease. They were professional but very friendly and polite. Thank you."

More information about pain management

Healthinfo Canterbury - Chronic pain​, FAQs about chronic pain, medications and treatment for chronic pain

International Association for the Study of Pain (IASP)

New Zealand Pain Society (NZPS) 

Australian Pain Society (APS

American Pain Society (APS) 

European Federation of IASP Chapters 

Accident Compensation Corporation (ACC) of NZ - Search for "Pain" 

Smoking Cessation 

The American Pain Foundation website in an online resource for people with pain, their families, friends, caregivers and the general public. This site devoted to patient information and advocacy and provides many links to additional resources.

National Pain Foundation- Treatment Options, Personal Pain Inventory, Personal Pain Journal, Links, Education, Support etc.


Page last updated: 9 June 2021

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