ORANGE

Hospital visitors don’t need a Vaccine Pass, but must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests current case numbers in regions of Canterbury and care in the community advice. See www.vaccinatecanterburywestcoast.nz for info about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
19 April 2022

For visitors to all facilities effective from Tuesday 19 April 2022

With the change to the ORANGE Traffic Light setting, Canterbury DHB is easing its visitor policy in recognition of the fact we have passed the peak of the current Omicron outbreak and case numbers are slowly reducing.

The following visitor restrictions are now in place for all Canterbury DHB hospitals and health facilities:

  • One adult visitor may be accompanied by no more than one child over the age of 12 per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.  No children under 12 and those 12 and over must be accompanied by an adult and wear a medical mask.
  • Visitors or support people should not visit our facilities if they are unwell.
  • Surgical/medical masks must be worn at all times at all Canterbury DHB sites and will be provided if people don’t have them.
  • Hand sanitiser stations are visible and must be used.

By adhering to these conditions, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances (ie more than one visitor) where a trusted whānau member provides assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – please check with the ward’s Charge Nurse before you come to hospital to visit
  • People attending Christchurch ED or Ashburton AAU can have one support person with them
  • Women in labour and in the birthing suite can have two support people, and women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Womens Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments, no children are allowed to visit.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted, following a supervised negative RAT result)
  • Children who are inpatients, one other visitor (other than a parent or caregiver) is able to visit in consultation with the nurse in charge.
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Face covering exemption cards

The Exemptions Team at the Ministry of Health is now responsible for processing requests for Face Covering Communication Cards.

Updated information about mask wearing, and how to request an exemption card can now be found here. People unable to request an exemption card online can call 0800 28 29 26 and select option 2, or text 8988

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Hospital medical services

Hospital based medical services are listed below, you can also check the comprehensive hospital wards and departments listings, see Christchurch Hospital, Burwood Hospital, Christchurch Women’s Hospital, Christchurch Outpatients, Hillmorton HospitalAshburton Hospital and other health facilities.

36 health services.

Brain Injury Rehabilitation

Based at Burwood Hospital, the Brain Injury Rehabilitation Service  (BIRS) is a 12 bed inpatient ward that provides comprehensive rehabilitation for people aged 16 - 65 with brain injuries.

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Canterbury & West Coast Musculoskeletal Service

Canterbury and West Coast Musculoskeletal Service is a publicly funded service for patients with non-urgent musculoskeletal conditions that do not require surgery.

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Canterbury Regional Cancer and Haematology Service (CRCHS)

The Canterbury Regional Cancer and Haematology Service is comprised of Medical Oncology, Radiation Oncology, Haematology, and Palliative Care...

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Cardiology

The Cardiology Day Unit (CDU) and Cardio-Respiratory Integrated Specialist Services (CRISS) are based at Christchurch Hospital.

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Christchurch Sexual Health Service

Christchurch Sexual Health Service a specialist sexual health service offering free and confidential sexual health care including diagnosis of sexually transmitted infections (STI's) and other related conditions including genital skin conditions and genital pain.

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Clinical Nurse Specialists (CNS)

CNS's are registered nurses who are recognised clinical experts within their specialty and are based throughout CDHB campuses.

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Cystic Fibrosis Service

The Canterbury Adult CF Service sees all adults with CF from around the South Island. We are the second largest adult CF service in New Zealand.

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Dermatology

The Dermatology Department assesses and treats the skin and skin diseases.

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Diabetes Service

The Diabetes Service provides a community and an outpatient consultation service for patients on referral from general practitioners and other health professionals.

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Emergency Department at Christchurch Hospital

Christchurch Hospital Emergency Department (ED) is open for emergency and urgent serious medical issues 24/7. People need to enter ED using the external entrance at the new Waipapa building which is behind Christchurch Women's Hospital.

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Endocrinology

Endocrinology is the branch of medicine concerned with endocrine glands and hormones. 

Endocrinology is based on ground floor of the Christchurch Outpatients building.

 

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ENT Outpatients (Otolaryngology)

ENT Outpatients is based on the 5th Floor of the Riverside building at Christchurch Hospital.

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Eye Outpatients

The Canterbury DHB Eye Outpatients Department treat people with a serious eye problems, who have been referred to them by an optometrist or a doctor.

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Human Milkbank

Christchurch Women's Hospital's Neonatal Unit (NICU) opened New Zealand's first Human Pasteurised​ Donor Milk Bank in 2014. The Human Milk Bank is next to the Neonatal Unit on the 4th Floor, Christchurch Women's Hospital​.

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Hyperbaric Medicine

The Christchurch Hyperbaric Medicine Unit treats a range of conditions ranging from decompression sickness and air embolism through to radiation injury and hypoxic problem wounds.

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Immunology

The Rheumatology and Immunology Service provides inpatient, outpatient, day patient and inter-hospital consultative services for patients with rheumatic disease, primary immunodeficiency and serious allergy.

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Infection Prevention and Control Service

The Infection Prevention and Control Service provide expert guidance and support to prevent the occurrence and spread of infection.

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Intensive Care

Intensive Care is located on Level 1 of the Waipapa building, at Christchurch Hospital.

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Medical Physics & Bioengineering

Medical Physics and Bioengineering provides scientific and technical services for safe, effective, and innovative patient care.

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Nephrology

The Nephrology Department at Christchurch Hospital provides regional nephrology services for people in Canterbury, South Canterbury, and Westland, comprising general nephrology, acute dialysis and chronic dialysis (CAPD and home haemodialysis).

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Neurology and Neurosurgery

Neurology is a medical specialty dealing with disorders of the nervous system. Neurology is a non-surgical specialty, its corresponding surgical specialty is neurosurgery.

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Nuclear Medicine

Specialist services provided by the Christchurch Hospital Nuclear Medicine Department include; Diagnostic Imaging, Radiopharmacy and Radionuclide Therapies.

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Nutrition Service

The Nutrition Service is staffed by NZ Registered Dietitians and is available for women using Maternity and Gynaecology Services​.

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Occupational Therapy

Occupational therapy is the use of treatments to develop, recover, or maintain the daily living and work skills of patients with a physical, mental or developmental condition.

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Orthopaedic Outpatient Department (The Bone Shop)

The Orthopaedic Outpatient Department is in Christchurch Hospital.

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Pain Management

The Burwood Pain Management Centre is based at Burwood Hospital. Our aim is to restore functional ability and enable individuals to live as independently as possible despite their pain.

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Palliative Care

Palliative care is a holistic approach to the care of people with progressive incurable disease, that aims to prevent and relieve suffering.

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Physiotherapy

Physiotherapy often abbreviated PT, is primarily concerned with the remediation of impairments and disabilities and the promotion of mobility, functional ability, quality of life and movement potential...

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Psychiatric Consultation Service

The Psychiatric Consultation Service provides access to assessment, treatment and advice to hospitals in Christchurch for psychological and psychiatric issues...

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Radiology

The Radiology Department is organised to provide secondary and tertiary radiology services to both people in Canterbury and the wider South Island.

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Respiratory Services

The Respiratory Department provides specialist care for a wide range of respiratory conditions such as Chronic Obstructive Pulmonary Disease (COPD), asthma, lung cancer, cystic fibrosis, sleep apnoea and many other conditions.

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Social Work

Social work services are based at Christchurch Hospital and Burwood Hospital. Social workers help patients, and can also assist their families or carers​.​

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Speech Language Therapy

​Speech Language Therapy provides assessment and management to individuals with communication and/or swallowing disorders.​

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Spinal Injury

The Burwood Spinal Unit (BSU) provides services for people with spinal cord impairments caused by accident, illness or congenital abnormalities.

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Te Whare Mahana Whānau Family Accommodation

Te Whare Mahana Whānau is a whānau-family accommodation facility for eligible family members, supporting a whānau member using services at Christchurch Hospital. 

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Urology

Urology focuses on the surgical and medical diseases of the male and female urinary tract system and the male reproductive organs.​

 

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Showing 1-36 of 36 results, page 1 of 1.

Page last updated: 23 June 2022

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