HOSPITAL VISITING

Hospital visiting guidelines updated 16 September 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are not acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Hospital surgical services

Hospital surgical services are listed below, you can also check the comprehensive hospital wards and departments listings, see Christchurch Hospital, Burwood Hospital, Christchurch Women’s Hospital, Christchurch Outpatients, Hillmorton HospitalAshburton Hospital and other health facilities.

11 health services.

Anaesthesia

The Department of Anaesthesia provides anaesthesia services in Christchurch Hospitals.

More information

Cardiology

The Cardiology Day Unit (CDU) and Cardio-Respiratory Integrated Specialist Services (CRISS) are based at Christchurch Hospital.

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Day Surgery Unit (DSU)

The Day Surgery Unit (DSU) specialises in the care and support of men, women and children having day surgery.

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Dental Department

The hospital-based Dental Department provides specialist dental care to people from within the Canterbury region.

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Emergency Department at Christchurch Hospital

Christchurch Hospital Emergency Department (ED) is open for emergency and urgent serious medical issues 24/7. People need to enter ED using the external entrance at the new Waipapa building which is behind Christchurch Women's Hospital.

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Neurology and Neurosurgery

Neurology is a medical specialty dealing with disorders of the nervous system. Neurology is a non-surgical specialty, its corresponding surgical specialty is neurosurgery.

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Orthopaedics

Orthopaedic Outpatients (Bone Shop) department provides follow up care to patients with broken or damaged bones/muscles in an outpatient setting. Orthopaedic Acute Care (OAC) provides specialist acute orthopaedic assessment and management of bone and muscle injuries. 

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Plastic Surgery

Plastic surgery is a medical specialty concerned with the "correction" or restoration of form and function. Plastic surgery includes many types of re-constructive surgery, hand surgery, microsurgery, and the treatment of burns.

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Surgical Service (Burwood Hospital)

​The Burwood Surgical Service is a centre of excellence dedicated primarily to Elective Orthopaedic Surgery and Rehabilitation.

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Urology

Urology focuses on the surgical and medical diseases of the male and female urinary tract system and the male reproductive organs.​

 

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Vascular, Endovascular & Transplant surgery

The Canterbury DHB performs a full range of Tertiary Vascular, Endovascular and Renal Transplant surgeries.​

More information

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Page last updated: 2 September 2022

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