ORANGE

Hospital visitors don’t need a Vaccine Pass, but must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests current case numbers in regions of Canterbury and care in the community advice. See www.vaccinatecanterburywestcoast.nz for info about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
19 April 2022

For visitors to all facilities effective from Tuesday 19 April 2022

With the change to the ORANGE Traffic Light setting, Canterbury DHB is easing its visitor policy in recognition of the fact we have passed the peak of the current Omicron outbreak and case numbers are slowly reducing.

The following visitor restrictions are now in place for all Canterbury DHB hospitals and health facilities:

  • One adult visitor may be accompanied by no more than one child over the age of 12 per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.  No children under 12 and those 12 and over must be accompanied by an adult and wear a medical mask.
  • Visitors or support people should not visit our facilities if they are unwell.
  • Surgical/medical masks must be worn at all times at all Canterbury DHB sites and will be provided if people don’t have them.
  • Hand sanitiser stations are visible and must be used.

By adhering to these conditions, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances (ie more than one visitor) where a trusted whānau member provides assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – please check with the ward’s Charge Nurse before you come to hospital to visit
  • People attending Christchurch ED or Ashburton AAU can have one support person with them
  • Women in labour and in the birthing suite can have two support people, and women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Womens Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments, no children are allowed to visit.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted, following a supervised negative RAT result)
  • Children who are inpatients, one other visitor (other than a parent or caregiver) is able to visit in consultation with the nurse in charge.
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Face covering exemption cards

The Exemptions Team at the Ministry of Health is now responsible for processing requests for Face Covering Communication Cards.

Updated information about mask wearing, and how to request an exemption card can now be found here. People unable to request an exemption card online can call 0800 28 29 26 and select option 2, or text 8988

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Women's health and maternity

Canterbury DHB women’s health and maternity services can be found on this page.

13 health services.

Ashburton Community Maternity Unit

Ashburton Maternity Unit is located approximately one hour’s drive from south of Christchurch and provides primary birthing care and postnatal maternity services.

More information

Christchurch Women’s Hospital Maternity Services

Maternity services are located at Christchurch Women's Hospital, a seven-level hospital next to Christchurch Hospital in the central city.

More information

Gynaecologic Oncology

The Gynaecologic Oncology service is based at Christchurch Women's Hospital. Women with all types and stages of gynaecologic cancer are referred to the service for investigation and treatment.

More information

Gynaecology

Gynaecology Services provides inpatient, day patient and outpatient treatment for women in the Canterbury region and tertiary services for the South Island.​

More information

Human Milkbank

Christchurch Women's Hospital's Neonatal Unit (NICU) opened New Zealand's first Human Pasteurised​ Donor Milk Bank in 2014. The Human Milk Bank is next to the Neonatal Unit on the 4th Floor, Christchurch Women's Hospital​.

More information

Kaikoura Community Maternity Unit

Kaikōura Health (Te Hā o Te Ora) is located approximately two hours’ drive North of Christchurch and provides primary birthing care and postnatal maternity services.

More information

Lincoln Community Maternity Unit

Please note that Lincoln Maternity Hospital is now permanently closed and maternity services are now available in the new Oromairaki Community Maternity Unit in Rolleston.

More information

Neonatal Service

The Canterbury Neonatal Service provides special and intensive care for all babies born in the wider Canterbury region. This region extends to Timaru in the South, Greymouth in the West and Kaikoura in the North.

More information

Nutrition Service

The Nutrition Service is staffed by NZ Registered Dietitians and is available for women using Maternity and Gynaecology Services​.

More information

Oromairaki Community Maternity Unit

Oromairaki is a contemporary new birthing facility in Selwyn Community, located within the Selwyn Health Hub - Toka Hapāi.

More information

Rangiora Community Maternity Unit

Rangiora community maternity unit is located within the Rangiora Health Hub and is located approximately 40 minutes’ drive from Christchurch and provides primary birthing care and postnatal maternity services.

More information

St George’s Maternity Centre

St. George’s maternity centre is located within the St. George’s Hospital and is located approximately 12 minutes’ drive from Christchurch Women’s Hospital and provides primary birthing care and postnatal maternity services.

More information

Te Puawaitanga Ki Ōtautahi Trust

Te Puawaitanga Ki Otautahi Trust provide Tamariki Ora / Well Child, Whānau Support, Parenting Support and other health services.

More information

Showing 1-13 of 13 results, page 1 of 1.

Page last updated: 31 March 2022

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