Burwood Hospital is one of New Zealand's centres of excellence for rehabilitation and elective orthopaedic surgery.
One visitor per patient at a time – except where a child over 12 is being accompanied by an adult. Children must be aged 12 or over and wear a medical mask.
Visitor passes are no longer required at Burwood Hospital.
If you need a support person with you at your appointment, please call the number on your outpatient appointment letter to arrange this.
For visitors to all facilities effective from Tuesday 19 April 2022
With the change to the ORANGE Traffic Light setting, Canterbury DHB is easing its visitor policy in recognition of the fact we have passed the peak of the current Omicron outbreak and case numbers are slowly reducing.
The following visitor restrictions are now in place for all Canterbury DHB hospitals and health facilities:
By adhering to these conditions, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.
Exceptions to the ‘one visitor’ policy
Exceptions for people with disabilities
An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.
Face covering exemption cards
The Exemptions Team at the Ministry of Health is now responsible for processing requests for Face Covering Communication Cards.
Updated information about mask wearing, and how to request an exemption card can now be found here. People unable to request an exemption card online can call 0800 28 29 26 and select option 2, or text 8988
The only entrance to these hospitals will be via the main entrances.
For more details about visiting please see our COVID-19 page.
Direct phone numbers for wards and services are listed on Wards & Services page.
Please check our COVID-19 page for the latest information about visiting hospital.
300 Burwood Road
Private Bag 4708
Burwood Hospital does not have an Emergency Department. The nearest Emergency Department is at Christchurch Hospital.
In a medical emergency, call 111 and ask for an ‘ambulance’.
For advice about evening time and non-emergency medical care in Canterbury see after-hours and urgent medical care
We welcome your feedback about our services and your experiences at Burwood Hospital.
Note: We cannot give medical advice by email. Please contact your doctor or the person in charge of your medical care.
No cash ATMs at this hospital
Chapel & Chaplains
Food & drink vending machines
Taxis / Telephone
Visitor & Disabled toilets
Visitor information reception
Free patient and visitor parking is available on site and also on Mairehau Road. Car parking areas for visitors can be reached via Entry 1 on Burwood Road on Burwood Road. The best entry and parking to use for patients having surgery is Entry 5 on Mairehau Road.
There is disability parking close to the hospital main entrance (via entry 1) and near the rear hospital entrance (via entry 5).
There is a car DROP-OFF ZONE for patients outside Burwood Hospital main entrance, see hospital map.
If you are a patient; you can be taken by car to be dropped off at the hospital main entrance.
Volunteers are on hand during the day to help people to find their way to appointments, or there are wayfinding maps and staff who can help you at hospital main reception inside the hospital entrance.
If you are a mobility parking permit holder you can park in one of the designated mobility car parking spaces located at the front and rear of the building.
There is bicycle parking outside the main hospital entrance for staff and public use. Note: Bike parking is at the owner’s own risk, please remember to lock your bike securely.
Large signs indicate routes to hospital services and wards. Written directions from the hospital main entrance to each service or ward location are available on our ward and service pages
|1||Artificial Limb Centre||13||Reception|
|2||Back of House||14||Spinal Transition Unit|
|3||Boiler House||15||Tapper Units|
|4||Cafe||16||Vision Hearing Testing|
|6||Chapel||AG||Older Person’s Mental Health|
|7||Milner Units||BG||Older Person’s Mental Health|
|8||Operating Suite||CG||Adult Rehab (BIRS)|
|9||Outpatients Procedure Unit/Minor Surgery||DG||Stroke|
|10||Physical Medicine (Therapies)||FG||Spinal|
|11||Public Health Nurses (upstairs)||GG||Surgical Orthopaedic Unit (SOU)|
|12||Radiology Outpatients (Level 1)||HG||Ward HG|
If the map above does not display: Google maps only display if you are using up-to-date web browser software such as Chrome, FireFox, Edge and Safari. If you are using an out-of-date browser such as Internet Explorer please upgrade, or use a different browser.
Services and wards at Burwood Hospital are listed below. Click on service names to find out more about each service.
|Burwood Academy of Independent Living (BAIL)||-||1||03 383 6871|
|Burwood Day Clinic||-||-||03 337 7993|
|Blood Test Centre||Level 1||1||03 383 6853|
|Brain Injury Rehabilitation Service||Ward CG Ground Floor||1||03 383 6828|
|Burwood Spinal Unit||Ward HG Ground Floor||1||03 383 6850|
|Dietitians||-||-||03 383 7533|
|Interpreter/Translator Service||-||-||03 364 0669|
|Low Vision Clinic||-||-||03 337 7700|
|Maori Health Service||Ground Floor||-||03 383 6873|
|Minor Surgery||Ground Floor||1||03 387 1327|
|NZ Spinal Trust||-||4||03 383 6881|
|NZ Spinal Trust - Allan Bean Centre (ABC) Library||-||4||03 383 9484|
|Nursing Department||Level 2||1||03 383 6815|
|Occupational Therapy||-||-||03 383 6845|
|Orthopaedic Outpatients||Level 1||1||03 383 6840|
|Orthopaedic Rehabilitation Unit||Ward D1||1||03 383 6849|
|Pain Management Centre||Level 1||1||03 383 6831|
|Physiotherapy||-||-||03 383 6833|
|Public Health Nursing Service||-||-||03 383 6877|
|Radiology||Ground Floor||1||03 383 6855|
|Shop||Ground Floor||1||03 383 9466|
|Social Work||-||-||03 383 6882|
|Speech Language Therapy||-||-||03 383 6810|
|Spinal Transition Unit||Ground Floor||1||-|
|Vision Hearing Testing Service||-||-||03 383 9498|
|Volunteer Service||Ground Floor||1||03 383 9499 ext 99499|
|Ward AG (Older Person's Mental Health)||Ground Floor||1||03 337 7516|
|Ward BG (Older Person's Mental Health)||Ground Floor||1||-|
|Ward B1||Level 1||1||-|
|Ward B2||Level 2||1||-|
|Ward CG (Brain Injury Rehabilitation)||Ground Floor||1||03 383 6828|
|Ward C1||Level 1||1||-|
|Ward C2||Level 2||1||-|
|Ward DG (Stroke)||Ground Floor||1||03 337 7855|
|Ward D1||Level 1||1||03 383 6849|
|Ward FG (Surgical Orthopaedic)||Ground Floor||1||03 383 6834|
|Ward HG (Spinal Unit)||Ground Floor||1||03 383 6850|
A cafe serving takeaway refreshment and beverages is located on the Ground floor which caters for patients, visitors and staff.
A Unichem pharmacy is located in the main reception area in the hospital.
Our Volunteer shop offers a wide range of gifts, fresh flowers, magazines, The Press newspaper, toiletries, Dry Cleaning Services, and a small range of New Zealand Post Services.
Page last updated: 19 April 2022
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