See for the latest information about COVID-19 vaccinations in Canterbury.
View our COVID-19 page for general advice, where to get COVID-19 tests, and visiting guidelines for our hospital services.

Christchurch Hospital

Patient and visitor guidelines – updated 13 July 2021 

Due to a significant rise in viral respiratory illnesses in the community, visitor restrictions have been put in place to prevent the spread of infectious diseases in environments where many people are especially vulnerable. Fewer visitors = less risk to patients. Thank you for continuing to help us keep people safe.

  • Visiting hours are 11am to 1pm and 3pm to 8pm – these haven’t changed.
  • Only one visitor at a time, and they must be a well-adult.
  • No child visitors at this time please.
  • All people attending an outpatient appointment can have one adult to support them if they need one.
  • There can be more than one family member invited to attend a family meeting.
  • Parents and caregivers can be present in paediatric areas as normal.
  • Masks and face coverings are not compulsory – except on the Shuttle (public transport rules) but you’re encouraged to wear one if you are visiting a DHB facility.
  • It’s still a wise precaution to keep a safe distance from people you don’t know while you’re out and about. This will help to minimise the spread of viral illnesses.
  • At the entrance to all our buildings you will be able to scan a QR code if you have downloaded the Ministry of Health’s COVID-19 Tracer App. If you don’t have the app, make sure you keep a record of where you have been and who’ve you’ve seen.

You can check our COVID-19 page for more information about visitor guidelines, including special exceptions.

Christchurch Hospital is the largest tertiary, teaching and research hospital in the South Island of New Zealand and provides a full range of emergency, acute, elective and outpatient services. In addition, Christchurch Hospital has the busiest Emergency Department in Australasia, treating more than 83,000 patients a year. Information about Christchurch Women's Hospital and Christchurch Outpatients are on separate pages.


Calling a hospital department or ward:
Call general enquiries on 03 364 0640 and ask to be put through to the ward or department concerned.

Alternatively some direct phone numbers are listed on the Wards & services page.

For enquiries about patients call 03 364 0600

Visiting hours

  • Visiting hours are currently 11am to 1pm and 3pm to 8pm. Please check our COVID-19 page for the latest information about visiting hospitals.

Note: Parents and caregivers can continue to visit children's wards at any time.

Christchurch Women's Hospital visiting hours are different from the visiting times indicated above.



Street address
Christchurch Hospital
Riccarton Avenue
Postal address
Christchurch Hospital
Private Bag 4710
Christchurch 8140

In an emergency

In a medical emergency, call 111 and ask for an ‘ambulance’.

The Emergency Department is for serious emergencies only, not for long-standing or minor injuries or illnesses which can be treated by your family general practice team or an after hours clinic.

Enquiries and feedback

We welcome your feedback about our services and your experiences at Christchurch Hospital.

Note: We cannot give medical advice by email. Please contact your doctor or the person in charge of your medical care.

Christchurch Hospital facilities at a glance

Page last updated: 16 July 2021

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