RED

Hospital visitors don’t need a Vaccine Pass, but do need to scan in, and wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for info about vaccinations.

We are at RED according to the NZ COVID-19 Protection Framework

Last updated:
23 January 2022

The following visitor restrictions are in place for all Canterbury DHB hospitals and health facilities:

  1. All visitors need to scan in using the COVID-19 Tracer App or sign in on arrival and provide their contact details
  2. If you’re using the COVID-19 Tracer App, please ensure Bluetooth tracing is turned on
  3. All visitors must wear a surgical/medical mask. Fabric face coverings are no longer acceptable
  4. All visitors are expected to practice safe physical distancing. You should remain two metres away from people you don’t know
  5. Everyone, including visitors should practise good hand hygiene
  6. Visitors who are unwell should not be entering our facilities.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information:

Christchurch Hospital

Visitor restrictions effective from Sunday 23 January until further notice

You do not need to show your My Vaccine Pass to enter DHB facilities, but you must scan the NZ Tracer App QR code for each building or specific area you enter, where a unique QR code is displayed – or sign in manually. You must also wear a paper surgical/medical mask at all times unless medically exempt, or eating or drinking in a designated area.

  • Visiting hours for Christchurch Hospital are from 11am – 1pm and 3pm – 8pm, with only one person visiting at a time
  • Exceptions: Charge Nurse Managers can assess requests on a case by case basis. For example, exceptions will be considered on compassionate grounds including for end of life care
  • Emergency Department – one support person only to accompany someone presenting to ED
  • Radiology appointments – one support person only to accompany someone to a radiology appointment
  • Oncology – one support person may accompany someone to an oncology appointment
  • For children:
  • Anyone with planned/elective surgery or an outpatient appointment should turn up as planned – if there’s any change to your appointment we’ll contact you directly.

For more details about visiting hospital please see our COVID-19 page.

Christchurch Hospital is the largest tertiary, teaching and research hospital in the South Island of New Zealand and provides a full range of emergency, acute, elective and outpatient services. In addition, Christchurch Hospital has the busiest Emergency Department in Australasia, treating more than 83,000 patients a year. Information about Christchurch Women's Hospital and Christchurch Outpatients are on separate pages.

Phone

Calling a hospital department or ward:
Call general enquiries on 03 364 0640 and ask to be put through to the ward or department concerned.

Alternatively some direct phone numbers are listed on the Wards & services page.

For enquiries about patients call 03 364 0600

Visiting hours

  • Visiting hours are 11am - 1pm and from 3pm – 8pm daily with only one person visiting at a time. Please check our COVID-19 page for visiting exceptions and the latest information about visiting hospitals.

Note: Parents, caregivers and whanau including siblings can continue to visit children's wards at any time – Visiting children and young people under 16 do need to be accompanied by an adult.

Christchurch Women's Hospital visiting hours are different from the visiting times indicated above.

 

Location/Map

Street address
Christchurch Hospital
Riccarton Avenue
Christchurch
Postal address
Christchurch Hospital
Private Bag 4710
Christchurch 8140

In an emergency

In a medical emergency, call 111 and ask for an ‘ambulance’.

The Emergency Department is for serious emergencies only, not for long-standing or minor injuries or illnesses which can be treated by your family general practice team or an after hours clinic.

Enquiries and feedback

We welcome your feedback about our services and your experiences at Christchurch Hospital.

Note: We cannot give medical advice by email. Please contact your doctor or the person in charge of your medical care.

Christchurch Hospital facilities at a glance

Page last updated: 24 January 2022

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