Alert Level 1 guidelines are now in place at Christchurch Outpatients. Please check our COVID-19 page for the latest information.
Christchurch Outpatients is the new outpatients facility at Christchurch Hospital. It provides a wide range of outpatient services over 5 floors of a new building.
Christchurch Outpatients main entrance is at 2 Oxford Terrace. Please check your outpatient appointment letter to make sure you end up where you’re meant to be for your appointment.
2 Oxford Terrace and 245 Antigua Street (Rear entrance)
When attending an outpatient appointment you can bring one support person with you.
We welcome your feedback about our services and your experiences at Christchurch Hospital.
Note: We cannot give medical advice by email. Please contact your doctor or the person in charge of your medical care.
In a medical emergency, call 111 and ask for an ‘ambulance’.
As per the most recent Government directive it is now mandatory to wear masks or face coverings on public transport at Alert Level 1, with some exceptions to face covering requirements. You are encouraged to bring your own for the trip from the car park to your appointment.
The free Christchurch Hospital shuttle runs from the new Deans Ave Car Park.
The shuttle is free for users of the Deans Ave Car Park and operates between 7.15am and 8.30pm on weekdays and between 11am and 8pm Saturday and Sunday.
There is a mandatory break between 2.30pm and 3.15pm on the weekends for our drivers, so no shuttle will operate at this time.
Shuttles leave every 15 to 20 minutes and drop off and pick up at Christchurch Outpatients, Christchurch Hospital main entrance, and Waipapa outside the Emergency Department.
The shuttle journey takes around 8-10 minutes depending on traffic.
The new car park is a clear walk through Hagley Park to the hospital. This walk takes around 15-20 minutes and there is a sealed footpath all the way.
The shuttles are clearly marked with our new bright orange livery, so please make sure that you get on the correct shuttle.
Parents are responsible for bringing their children's car seats. The shuttle can accommodate prams.
The shuttle is not suitable for wheelchairs. There is mobility car parking on site and near Christchurch Hospital.
Please note that drivers take a half-hour lunch break around 1pm and so there may be some delay at this time.
There is a mandatory break time on weekends for our drivers between 2.30pm and 3.15pm, so no shuttle will operate at this time.
This is the only shuttle service run by Canterbury District Health Board.
Our shuttles are clearly marked in bright orange with the Deans Ave Car Park destination.
If you prefer to try to park nearer the hospital the nearest off-street car parking to the Outpatients building is a Wilsons car park on Antigua Street, but there are several other car parks within a short walk. See the City Council’s website for an up-to-date parking map.
See Christchurch Hospital for more detailed information about parking and transport.
If you are a mobility parking permit holder you can park in one of the designated mobility car parking spaces (indicated by a wheelchair icon on the map below) located outside the front of Christchurch Hospital, Christchurch Outpatients and nearby on Cambridge Terrace.
If the mobility parking map does not display: This Google map is designed to work with up-to-date versions of web browsers such as Chrome, FireFox, Edge and Safari, please upgrade or use a different browser if the map does not display .
Drivers can drop patients off and pick them up – no waiting! – outside the building and park elsewhere.
See this short video for more information.
If you cannot see the video on this page, you can view it on Vimeo.
Many buses stop right outside Christchurch Hospital in both directions – towards and away from the city centre.
Check www.metroinfo.co.nz for more details of bus routes and timetables.
If the map above does not display: Google maps only display if you are using up-to-date web browser software such as Chrome, FireFox, Edge and Safari. If you are using an out-of-date browser such as Internet Explorer please upgrade, or use a different browser.
The main entrance to Christchurch Outpatients is at 2 Oxford Terrace, the entrance is indicated by the yellow circle on the orange building on the map below. There is also a rear entrance on Antigua Street.
There are staff and volunteers in ground floor reception to help direct patients to appointments.
Large signs indicate locations of services.
There is a reception area on each floor.
The outpatient services at Christchurch Outpatients are as follows, floor by floor. Each service has its own reception desk on the appropriate floor.
Kānuka serves gourmet sandwiches, fresh salads, quality Allpress Espresso coffee in a light relaxing atmosphere. There is also a range of gluten free, dairy free and vegan options available.The café also has a convenient ordering app available for free. Simply download it at the Apple App Store or Google Play
Kānuka Café is open, payment options include contactless eftpos and app ordering. Coffee and food can also be ordered and paid for via the Kānuka Café app, the app is available to download at the Apple App Store or Google Play
Kānuka’s hours of operation are Monday to Friday, 7am - 3pm.
Page last updated: 7 March 2021
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