Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment.
Please show your mask exemption card and appointment letter to staff at the entrance.
*Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.
People can have one or two support people to accompany them. We understand that in addition to this, people may need to bring young children to an appointment – please encourage them to wear a mask if they are old enough to do so.
Where a person with a disability needs a support person to access health services, for example, a sign language interpreter, support person because they have a learning disability, or someone to assist with mobility – that support person is in addition to permitted visitor/s.
Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.
There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.
Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.
Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.
All visitors must wear a medical mask.
Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.
For more details about what to do when visiting please see our COVID-19 page.
Christchurch Outpatients is the new outpatients facility at Christchurch Hospital. It provides a wide range of outpatient services over 5 floors of a new building.
Christchurch Outpatients main entrance is at 2 Oxford Terrace. Please check your outpatient appointment letter to make sure you end up where you’re meant to be for your appointment.
Street address
Christchurch Outpatients
2 Oxford Terrace and 245 Antigua Street (Rear entrance)
Christchurch
When attending an outpatient appointment you can bring one support person with you.
We welcome your feedback about our services and your experiences at Christchurch Hospital.
Note: We cannot give medical advice by email. Please contact your doctor or the person in charge of your medical care.
In a medical emergency, call 111 and ask for an ‘ambulance’.
The Emergency Department is for serious emergencies only, not for long-standing or minor injuries or illnesses which can be treated by your family general practice team or an after hours clinic.
Accessible
Food & drink vending machines
Disabled & Visitor toilets
Visitor information reception
The hospital shuttle service runs from the Deans Avenue car park, stopping at Waipapa building Emergency Department entrance, Christchurch Outpatients Building, and the main entrance of Christchurch Hospital.
Shuttles run every 15 minutes from:
Parents are responsible for bringing their children's car seats. The shuttle can accommodate prams.
The shuttle is not suitable for wheelchairs. There is mobility car parking on site and near Christchurch Hospital.
The shuttle journey takes around 8-10 minutes depending on traffic.
The car park is a clear walk through Hagley Park to the hospital. This walk takes around 15-20 minutes and there is a sealed footpath all the way.
Our shuttles are clearly marked with the Deans Ave Car Park destination, so please make sure that you get on the correct shuttle.
This is the only shuttle service run by Te Whatu Ora Waitaha Canterbury.
We recommend using the hospital shuttle service which runs from the Deans Avenue Car Park, as there is only very limited on-street parking near the Outpatients building itself.
If you prefer to try to park nearer the hospital the nearest off-street car parking to the Outpatients building is a Wilsons car park on Antigua Street, but there are several other car parks within a short walk. See the City Council’s website for an up-to-date parking map.
See Christchurch Hospital for more detailed information about parking and transport.
If you are a mobility parking permit holder you can park in one of the designated mobility car parking spaces (indicated by a wheelchair icon on the map below) located outside the front of Christchurch Hospital, Christchurch Outpatients and nearby on Cambridge Terrace.
If the mobility parking map does not display: This Google map is designed to work with up-to-date versions of web browsers such as Chrome, FireFox, Edge and Safari, please upgrade or use a different browser if the map does not display .
Drivers can drop patients off and pick them up – no waiting! – outside the building and park elsewhere.
See this short video for more information.
If you cannot see the video on this page, you can view it on Vimeo.
Many buses stop right outside Christchurch Hospital in both directions – towards and away from the city centre.
Check www.metroinfo.co.nz for more details of bus routes and timetables.
If the map above does not display: Google maps only display if you are using up-to-date web browser software such as Chrome, FireFox, Edge and Safari. If you are using an out-of-date browser such as Internet Explorer please upgrade, or use a different browser.
There is bike parking outside main hospital entrances for staff and public use, bike park locations are listed on the map below.
Security note: Bike parking is at the owner’s own risk, please lock your bike securely to a bike rack with a D-lock, not a thin loop of wire / combination lock.
If the map above does not display: Google maps only display if you are using up-to-date web browser software such as Chrome, FireFox, Edge and Safari. If you are using an out-of-date browser such as Internet Explorer please upgrade, or use a different browser.
The main entrance to Christchurch Outpatients is at 2 Oxford Terrace, the entrance is indicated by the yellow circle on the orange building on the map below. There is also a rear entrance on Antigua Street.
There are staff and volunteers in ground floor reception to help direct patients to appointments.
Large signs indicate locations of services.
There is a reception area on each floor.
The main entrance to Christchurch Outpatients is at 2 Oxford Terrace shown on the map by the yellow circle on the Christchurch Outpatients Building. There is also a rear entrance at 245 Antigua Street.
The outpatient services at Christchurch Outpatients are as follows, floor by floor. Each service has its own reception desk on the appropriate floor.
Kānuka is a new café on the ground floor of the Christchurch Outpatients building on Oxford Terrace.
Kānuka serves gourmet sandwiches, fresh salads, quality Allpress Espresso coffee in a light relaxing atmosphere. There is also a range of gluten free, dairy free and vegan options available. The café also has a convenient ordering app available for free. Simply download it at the Apple App Store or Google Play
Kānuka Café is open, payment options include contactless eftpos and app ordering. Coffee and food can also be ordered and paid for via the Kānuka Café app, the app is available to download at the Apple App Store or Google Play
Opening hours
Kānuka’s hours of operation are Monday to Friday, 7:00am - 3:30pm.
Page last updated: 16 September 2022
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