VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

The Princess Margaret Hospital

Mask exemptions accepted for people seeking treatment 

Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. 

Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes coming into the Emergency Department, outpatient appointments,  surgery or a procedure. 

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

For more details about what to do when visiting please see our COVID-19 page.

The Princess Margaret Hospital (TPMH), was opened in 1959 and is situated at the foot of the Port Hills, in the south of Christchurch on Cashmere Road, near the intersection with Hackthorne Road.

Mental health 

A number of inpatient, outpatient, and day-patient mental health services are provided at The Princess Margaret Hospital site. Inpatient service includes the Rehabilitation Service (Seager Clinic) which moved from Hillmorton Hospital to The Princess Margaret Hospital site. This service is located on the ground floor of The Heathcote Building. Seager Clinic provides extensive care for people assessed as having a significant disorder arising from an established diagnosis of psychiatric illness and who require intensive support.

A number of specialty mental health services, some inpatient and some outpatient, are clustered in C Block of the main building of The Princess Margaret Hospital, this is a single-storey building immediately to the left of the Hospital's main entrance.

Older person's health

The Older Persons Health & Rehabilitation Community Teams are based in the Heathcote Building.

Phone

Alternatively some direct phone numbers are listed on the Wards & Services page.

Location

Address
The Princess Margaret Hospital
Cashmere Road, Christchurch

Postal Address
The Princess Margaret Hospital
Private Bag 4733, Christchurch

In an emergency

In a medical emergency, call 111 and ask for an ‘ambulance’.

 

Visiting hours

  • Mothers & Babies Unit / C Ward, 10am-8pm Daily
  • Seager Clinic 10am-8pm Daily
  • Child, Adolescent & Family Inpatient Unit - please call (03) 337 7773 for the best time to visit.

Please check our COVID-19 page for the latest information about visiting hospital.

Patients and Visitors

Specialist Mental Health Service Units can be flexible with visiting outside of times listed above. Staff will be happy to discuss options with visitors. Visitors may sometimes be asked to wait when their family member or friend is occupied
in part of the treatment programme.

Enquiries and feedback

We welcome your feedback about our services and your experiences at The Princess Margaret Hospital.

Note: We cannot give medical advice by email. Please contact your doctor or the person in charge of your medical care.

The Princess Margaret Hospital facilities at a glance

Page last updated: 8 November 2022

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