COVID-19 (Coronavirus)

Information about changes at hospitals and health centres can be found at www.cdhb.health.nz/covid19

I’m not well, where do I go?

How to access health care if you are experiencing symptoms of COVID-19

If you are concerned about any COVID-19 symptoms you are experiencing, please contact Healthline (for free) on 0800 358 5453 or your doctor.

Depending on your illness, there are different places you and your whānau can go for health care in Canterbury.

Remember registering with a general practice team is really important for you and your family. A GP team can develop a relationship with you to have a much better understanding of your unique healthcare needs.

I have a sore throat, grazed knee, cough or similar...

If you are concerned about any COVID-19 symptoms you are experiencing, please contact Healthline (for free) on 0800 358 5453 or your doctor.

For helpful medical advice go to the HealthInfo website.

The information on HealthInfo is specific to Canterbury, New Zealand, and is written by local doctors, nurses, and health professionals.

Make sure you have a medicine cabinet with pain killers, plasters, and antiseptic cream. Go to your local pharmacy for advice and medicine if needed.

I have diarrhoea, runny nose, painful cough, headache or similar...

If you are concerned about any COVID-19 symptoms you are experiencing, please contact Healthline (for free) on 0800 358 5453 or your doctor.

For details about the Extended Hours Pharmacies in Christchurch see our urgent and extended hours pharmacies page.

You can view a more comprehensive list of pharmacies in Canterbury on the HealthPoint website 

I have ear pain, vomiting, sore belly, backache, cuts, sprains, itchy rash, strain or similar...

If you are concerned about any COVID-19 symptoms you are experiencing, please contact Healthline (for free) on 0800 358 5453 or your doctor.

In an emergency, call 111. Otherwise you should phone your usual general practice number when you or someone in your family is not feeling well.

After normal opening hours you can speak to a nurse who will give you free health advice on what to do and where to go if you need urgent care.

 

I have ear pain, vomiting, sore belly, backache, cuts, sprains, itchy rash, strain or similar, and I can wait 24 hours

If you are concerned about any COVID-19 symptoms you are experiencing, please contact Healthline (for free) on 0800 358 5453 or your doctor.

For non-urgent health concerns, phone your general practice and book an appointment with your general practice team. 

Some general practices have extended opening hours, you can find phone numbers, opening hours and other details on our General Practice Finder Map

I have a bad cut, bite, or sprain or similar… or I'm feeling really sick and I need help now

If you are concerned about any COVID-19 symptoms you are experiencing, please contact Healthline (for free) on 0800 358 5453 or your doctor.

The practices below are open normal hours for the usual services, but expect that extra precautions may be taken to protect all patients from COVID-19 infection.

Urgent & After Hours Service

Hours

Location

Phone

24 Hour Surgery, Christchurch 24 hours, every day 401 Madras St. Entrance on left before Bealey Ave​ 03 365 7777
Riccarton Clinic 8am-8pm, every day 4 Yaldhurst Rd, Church Corner, Christchurch 03 343 3661
Moorhouse Medical Centre 8am-8pm, every day 3 Pilgrim Place (just off Moorhouse Ave) Christchurch 03 365 7900
Extended Hours Pharmacies See page for details - -
After Hours and Emergency Dentists See page for details - -
Urgent mental health care Freephone 24 hours, every day - 0800 920 092

Extended general practice opening hours

Some general practices have extended opening hours, you can find phone numbers, opening hours and other details on our General Practice Finder Map

I have heavy bleeding, a broken bone, bad burns, chest pain, trouble breathing, head injury or similar...

If you are concerned about any COVID-19 symptoms you are experiencing, please contact Healthline (for free) on 0800 358 5453 or your doctor.

In an emergency dial 111 and ask for "ambulance".

The Emergency Department (ED) at Christchurch Hospital should be used in an emergency for critical or life-threatening situations.

If you cannot travel to the Emergency Department yourself, you should dial 111 and ask for an "ambulance".

Information about COVID-19 testing is on our COVID-19 page.

Page last updated: 12 August 2020

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