I’m not well, where do I go?

Depending on your illness, there are different places you and your whānau can go for health care in Canterbury.

Remember registering with a general practice team is really important for you and your family. A GP team can develop a relationship with you to have a much better understanding of your unique healthcare needs.

I have a sore throat, grazed knee, cough or similar…

For helpful medical advice go to the HealthInfo website.

The information on HealthInfo is specific to Canterbury, New Zealand, and is written by local doctors, nurses, and health professionals.

Make sure you have a medicine cabinet with pain killers, plasters, and antiseptic cream. Go to your local pharmacy for advice and medicine if needed.

I have diarrhoea, runny nose, painful cough, headache or similar…

For a list of pharmacies in Canterbury, go to the Canterbury Community Pharmacy Group’s (CCPG) website

For details about the Extended Hours Pharmacies in Christchurch see our urgent and extended hours pharmacies page.

I have ear pain, vomiting, sore belly, backache, cuts, sprains, itchy rash, strain or similar…

In an emergency, call 111. Otherwise you should phone your usual general practice number when you or someone in your family is not feeling well.

After normal opening hours you can speak to a nurse who will give you free health advice on what to do and where to go if you need urgent care.

 

I have ear pain, vomiting, sore belly, backache, cuts, sprains, itchy rash, strain or similar, and I can wait 24 hours

For non-urgent health concerns, phone your general practice and book an appointment with your general practice team. 

Some general practices have extended opening hours, you can find phone numbers, opening hours and other details on our General Practice Finder Map

I have a bad cut, bite, or sprain or similar… or I’m feeling really sick and I need help now

Urgent & After Hours Service

Hours

Location

Phone

24 Hour Surgery, Christchurch 24 hours, every day 401 Madras St. Entrance on left before Bealey Ave​ 03 365 7777
Riccarton Clinic 8am-8pm, every day 4 Yaldhurst Rd, Church Corner, Christchurch 03 343 3661
Moorhouse Medical Centre 8am-8pm, every day 3 Pilgrim Place (just off Moorhouse Ave) Christchurch 03 365 7900
Extended Hours Pharmacies See page for details
Urgent mental health care Freephone 24 hours, every day 0800 920 092

Extended general practice opening hours

Some general practices have extended opening hours, you can find phone numbers, opening hours and other details on our General Practice Finder Map

I have heavy bleeding, a broken bone, bad burns, chest pain, trouble breathing, head injury or similar…

In an emergency dial 111 and ask for “ambulance”.

The Emergency Department (ED) at Christchurch Hospital should be used in an emergency for critical or life-threatening situations.

If you cannot travel to the Emergency Department yourself, you should dial 111 and ask for an “ambulance”.

Page last updated: 1 August 2019

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