ORANGE

Hospital visitors don’t need a Vaccine Pass, but must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests current case numbers in regions of Canterbury and care in the community advice. See www.vaccinatecanterburywestcoast.nz for info about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
19 April 2022

For visitors to all facilities effective from Tuesday 19 April 2022

With the change to the ORANGE Traffic Light setting, Canterbury DHB is easing its visitor policy in recognition of the fact we have passed the peak of the current Omicron outbreak and case numbers are slowly reducing.

The following visitor restrictions are now in place for all Canterbury DHB hospitals and health facilities:

  • One adult visitor may be accompanied by no more than one child over the age of 12 per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.  No children under 12 and those 12 and over must be accompanied by an adult and wear a medical mask.
  • Visitors or support people should not visit our facilities if they are unwell.
  • Surgical/medical masks must be worn at all times at all Canterbury DHB sites and will be provided if people don’t have them.
  • Hand sanitiser stations are visible and must be used.

By adhering to these conditions, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances (ie more than one visitor) where a trusted whānau member provides assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – please check with the ward’s Charge Nurse before you come to hospital to visit
  • People attending Christchurch ED or Ashburton AAU can have one support person with them
  • Women in labour and in the birthing suite can have two support people, and women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Womens Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments, no children are allowed to visit.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted, following a supervised negative RAT result)
  • Children who are inpatients, one other visitor (other than a parent or caregiver) is able to visit in consultation with the nurse in charge.
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Face covering exemption cards

The Exemptions Team at the Ministry of Health is now responsible for processing requests for Face Covering Communication Cards.

Updated information about mask wearing, and how to request an exemption card can now be found here. People unable to request an exemption card online can call 0800 28 29 26 and select option 2, or text 8988

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

48 patients with gunshot wounds being treated at Christchurch Hospital after firearms incident

Friday 15 March 2019Media release3 minutes to read

Canterbury DHB Chief Executive, David Meates

Canterbury DHB Chief Executive, David Meates

Please attribute comments to David Meates, Chief Executive, Canterbury District Health Board

Forty-eight patients, ranging from young children to adults with gunshot wounds are being treated at Christchurch Hospital. Injuries range from critical to minor.  Additional patients with gunshot wounds presented to other health facilities in the community.

Twelve operating theatres are currently in use and due to the nature of some of the injuries, many people will need multiple surgeries.  There is sufficient capacity and staff at Christchurch Hospital and the police cordon has been lifted from the site, so people who need emergency health care can now attend the Christchurch Hospital Emergency Department.

We have asked for some national services, which are usually provided in Christchurch, to be diverted to other centres e.g spinal cord injury service. We are grateful for the offers of support from other DHBs and from our staff who have offered to work longer shifts, with many volunteering to come in and help.

Around 200 family members are on site awaiting news of their loved ones. Together with police we are providing support to these people.

Unless it’s essential, we ask that people don’t come to visit patients Christchurch Hospital, as we are trying to reduce the numbers of people on the hospital site.

We have representatives from the mosque and the Muslim community with us, and interpreters to assist with communications.

Women due to give birth have been contacted by the maternity team to advise them they should go to one of our community maternity units unless they need hospital level care. Lead Maternity Carers and midwives have been informed of this.

Once we have provided for the medical needs of those injured, and the wellbeing of their families and whanau, we will be able to focus on the psychosocial wellbeing of our wider Canterbury community. 

We envisage we will see an increasing demand for wellbeing support over the coming days and weeks as the reality and enormity of what has happened in our city today sinks in.

If you want to know what has happened to a family member or you want to let people know where you are, the Red Cross have set up a website to help restore contact between people separated by the Christchurch Firearms Incident: https://familylinks.icrc.org/new-zealand/en/Pages/Home.aspx 

ENDS

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Page last updated: 21 March 2019

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