Hospital visitors don’t need a Vaccine Pass, but do need to scan in, and wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests and care in the community advice. See for info about vaccinations.

We are at RED according to the NZ COVID-19 Protection Framework

Last updated:
23 January 2022

The following visitor restrictions are in place for all Canterbury DHB hospitals and health facilities:

  1. All visitors need to scan in using the COVID-19 Tracer App or sign in on arrival and provide their contact details
  2. If you’re using the COVID-19 Tracer App, please ensure Bluetooth tracing is turned on
  3. All visitors must wear a surgical/medical mask. Fabric face coverings are no longer acceptable
  4. All visitors are expected to practice safe physical distancing. You should remain two metres away from people you don’t know
  5. Everyone, including visitors should practise good hand hygiene
  6. Visitors who are unwell should not be entering our facilities.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information:

Accessing healthcare in Canterbury under COVID-19 Alert Level 4 restrictions

Wednesday 18 August 2021Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Advice has been issued for anyone seeking healthcare under alert level 4 in Canterbury

General Practices, community pharmacies and Urgent Care Centres are all open but they will have some additional measures in place to keep you and others safe.
Call your GP number 24/7 for advice on what to do and where to go.
Please phone before visiting your medical centre and follow advice. Many of your needs are able to be met by a phone or video consultation, and this will be assessed by the medical team. If you need to visit in person you’ll be asked to wear a mask and sanitise your hands, or to stay in your car. Please bring no more than one support person, who must also wear a mask. Inside the facility, waiting rooms will be arranged to support safe physical distancing and some general practices will ask people with COVID-like symptoms to wait in a separate area. Staff will use appropriate PPE.
The Emergency Department at Waipapa and emergency services such as ambulances are available for those who need them – but please save the emergency department for emergencies.
If you are well and have concerns about COVID-19, are displaying symptoms or think you need a test please do not attend the ED. Please call your GP or Healthline (0800 358 5453) 24/7 for advice on what to do and where to go.
We have increased our testing capacity at our testing centres. Please get tested if you visited a location of interest or have cold and flu symptoms. Details of testing centres in Canterbury can be found here:
Please note: no on-demand or walk-in COVID-19 testing is being carried out at Christchurch Hospital.



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Page last updated: 9 September 2021

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