VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Cantabrians urged to look after themselves as flu season hits region hard this year

Wednesday 3 July 2019Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

With a spike in flu activity this flue season, Cantabrians are being urged to look after themselves this winter

Canterbury is continuing to experience a significant wave of influenza, with 455 hospitalisations relating to complications from influenza already this year.

Canterbury DHB is reminding people that there are some simple ways to stop the spread and look after themselves and their loved ones this flu season.

Canterbury Medical Officer of Health, Dr Ramon Pink, says if you get the flu, the best way to help prevent spreading it are to stay home from school or work if you’re sick.

“Proper coughing and sneezing etiquette is also key – cover your mouth and nose with a tissue or use your elbow if you’re caught short, and wash your hands often with soap and water or use hand sanitiser.

“You should call your general practice team 24/7 for advice rather than visiting in person. After hours, follow the instructions to be put through to a nurse for free health advice,” says Dr Pink.

Canterbury DHB has produced a ‘Coping with the flu at home’ brochure, containing practical advice for people on caring for someone with the flu, including:

  • how to treat the symptoms at home
  • danger signs to look out for, especially in young children/babies
  • when to seek medical advice and where to go.

The ‘Coping with the flu at home’ brochure is available online in the following languages: English, Māori, Hindi, Korean, Samoan, Simplified Chinese, Traditional Chinese and Tagalog.

Thanks to a great response from Cantabrians, flu vaccine supplies are now limited but they are still available from GPs and some pharmacists for the following priority groups:

  • people over 65
  • pregnant women (any stage of pregnancy)
  • those with long-term health conditions such as heart disease, stroke, diabetes respiratory disease (including asthma that requires regular preventive therapy), kidney disease and most cancers
  • children aged four years and under who have been hospitalised for respiratory illness or have a history of significant respiratory illness.

ENDS

For more information visit: www.flufree.co.nz

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Page last updated: 19 October 2022

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