VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Canterbury DHB delighted one-stop shop for addiction services opens

Friday 1 July 2016Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Canterbury DHB is delighted Tūhauora – Christchurch Central has been officially opened by the Minister of Health Hon Dr Jonathan Coleman today.

David Meates, Canterbury DHB Chief Executive, says Tūhauora is a consumer focused service aimed at improving access and the range and quality of services with collective and innovative approaches for clients seeking mental health and addiction services.

“Consumers will have direct access to all the supports they need via a ‘one-stop-shop’, creating a seamless system.

“The support from across the addiction services community to make this happen has been remarkable.

“An integrated and connected service is the right thing to be doing for our consumers as the quakes have really accentuated that need.”

Mr Meates says the opening marks a significant milestone.

“This journey towards better collaboration across addiction services began more than six years ago then the Canterbury earthquakes came along and put everything on hold,” he says.

“So it’s just fantastic to finally have opened this great centrally located service.”

Odyssey House Trust led the development of the centre and is contracted by Canterbury DHB to manage the service operation of Tūhauora – Christchurch Central. It will link closely with other government, community and Non-Government Organisation (NGO) addiction services as well as Canterbury DHB’s specialist mental health services.

This collaborative central service means there will be:

A consistent approach

Better access to services

Quicker response to consumers

Identifying gaps in treatment – develop new approaches

Moves to increase peer support involvement.

“It will lead to greater developments in treatment and care and means those providing care have access to better peer support, which in turn benefits our consumers because it means they have a team of people supporting them,” Mr Meates says.

“Having everyone centralised will also create more seamless referrals into treatment with decreased wait times.”

The new service is based at 15 Washington Way and will be open 8.30-7.30pm Monday-Friday and Saturday 10-2pm, with a view to increase the hours in the weekend.

ENDS

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Page last updated: 19 October 2022

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