All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Canterbury DHB does not charge for COVID-19 vaccinations. If anyone asks for money, it’s a scam.

Sunday 19 September 2021Media release1 minute to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Canterbury DHB does not charge for COVID-19 vaccinations. If anyone asks for money, it's a scam.

Police have received reports of two people going door-to-door in Christchurch offering COVID-19 vaccinations for a fee

This is not a legitimate service. Anyone approached in this manner should call 105 immediately.

The following statement has been issued by the Ministry of Health, 19 September 2021

Covid-19 Vaccinations are being offered free to every eligible New Zealander who chooses to receive them. All vaccinations are being led by locally by District Health Boards and are delivered by healthcare service providers in their communities, such as GPs, pharmacies, whanau ora and other legitimate providers.

Therefore, anyone trying to charge for vaccinations, or arriving unannounced and going door to door claiming to be from the Ministry of Health and offering vaccinations is not legitimate. This is a scam and should be reported to Police.

While in some cases, home vaccinations may be being offered by DHBs for those unable to make it to a clinic, this would not occur without prior contact from their healthcare provider. 

Remember, COVID-19 vaccinations are completely free.



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Page last updated: 17 March 2022

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