VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Canterbury DHB supporting Techweek19

Monday 20 May 2019Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.
Orderlies Kim and Spencer make use of Canterbury DHB’s new orderly service app

Orderlies Kim and Spencer make use of Canterbury DHB’s new orderly service app

Canterbury DHB is proud to be supporting and taking an active involvement in this year’s Techweek.

The presence of technology continues to increase in many aspects of our lives and health is no different. Canterbury DHB is currently in a period of digital transformation, bringing to life technology and system solutions that support opportunities to improve the patient journey and enhance our clinical and operational effectiveness.

Canterbury DHB’s Chief Digital Officer, Stella Ward, says the DHB’s world leading vision is one that is patient-centric and the use of technology to deliver patient care that is safe, effective and efficient is key to this.

“Achieving our vision also requires a combination of automation, innovation, health and business analytics, and change management.

“We are in the middle of a multi-year programme of work and part of this includes introducing exciting technologies and making better use of our existing technology investment.

”Whether it’s equipping our orderlies with smart phones to respond to job requests on the go, implementing Artificial Intelligence to transform the way we care for patients, or integrating our systems to provide secure real-time clinical information across different departments, Canterbury DHB is becoming a world leader in using technology to streamline healthcare,” says Stella.

Stella will be speaking about this work and other innovations throughout the Canterbury Health System at various Techweek19 events, including this year’s Techie Brekkie being held this Thursday 23 May.

“We are really excited about being involved in Techweek19 and I’m thrilled to be speaking at the Canterbury events.

“I can’t wait to share all the innovative work Canterbury DHB is doing to leverage the power of technology to deliver a world-class health system and to constantly improve the care we provide to our patients,” Stella says.

For details of what’s on in Christchurch, and opportunities to hear Stella speaking, check out the Techweek19 programme here.

ENDS

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Page last updated: 19 October 2022

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