VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Canterbury DHB supports Council decision to fast-track work on deeper bores

Thursday 22 September 2016Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Canterbury DHB Medical Officer of Health, Dr Ramon Pink is supportive of the Christchurch City Council's decision​ which will fast-track the creation of deeper water bores to service 80,000 people living in north-west Christchurch. ​

“We very much support Council's decision to bring forward its plan to shut down the shallow wells by the end of March next year,” he said.

“I was also pleased to hear that in the interim, the Council plans to prioritise using the deeper bores, further reducing the risk of contamination. Residents will need to make a concerted effort with water conservation measures over peak water usage periods, so that the shallow bores will not need to be utilised,” Dr Pink said.

The Council will provide information to households in the areas currently serviced by the shallow wells, outlining the risks, stating what individuals can do to help reduce the risk, and letting people know what the plan and time-frame is to switch to new deeper safer bores. They will pay special attention to people with special health needs, such as those on home dialysis.

“Canterbury DHB will continue to work closely with the Council to monitor the quality and safety of the current water supply and if there are any concerns about the level of risk to public health increasing, we will act swiftly to let people know.

“North-west residents can be reassured by the clear results from the Council's extensive water testing programme, which goes well beyond the requirements of the national Drinking Water Standards”, Dr Pink said.

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Page last updated: 19 October 2022

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