VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Canterbury DHB sustains strong performance in health targets Q1, 2015-2016

Tuesday 24 November 2015Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

​The Canterbury Health System continues to perform strongly in the National Health Targets, released today.

Mary Gordon, Acting Canterbury DHB chief executive, says the strong results in emergency wait times and immunisation are particularly pleasing.

“It's a top effort considering our population and our people are now experiencing the brunt of living in a post-quake environment,” Ms Gordon says.

“While the last five years have been extremely challenging, we are now seeing our community's health and wellbeing suffer more than ever.”

Ms Gordon says reduced post-quake capacity and ongoing relocation of services because of facilities repairs, demolition and redevelopment is expected to be a significant challenge for another five or more years.

“Integration of our health system will continue to be pivotal to ensure we can provide the high standard of quality care we've managed to deliver amid all the disruptions.”

Ms Gordon says the target for emergency department (ED) waiting times that 95 percent of patients admitted, discharged or transferred from ED within six hours was met this quarter.

“It's really remarkable considering ED attendances continue to be high. Primary care plays a key role in ensuring the flow of patients through our emergency department,” she says.

“Primary care teams also continue to work hard to ensure our region's children are protected through immunisation, which has meant this quarter we've achieved the target that 95 percent of all eligible eight month olds are fully immunised.”

The other four targets also showed strong performance with a further four percent improvement against the ‘more heart and diabetes checks' target to 86.5 percent of the eligible population having had their cardiovascular risk assessed in the past five years.

Canterbury DHB continues to work closely with the PHOs to actively support the delivery of the primary care health target. The ‘more hearts and diabetes checks' performance shows the value of the investment in clinical engagement and education on our IT systems, Ms Gordon says.

More information on Canterbury DHB's Health Target performance can be found here and on our website.

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Page last updated: 19 October 2022

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