VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Canterbury DHB welcomes parking announcement

Friday 11 September 2020Media release3 minutes to read

Health News

The DHB is welcoming an announcement from the government today, confirming more parking capacity in close proximity to the Christchurch Hospital campus

Canterbury DHB is welcoming Minister for Greater Christchurch Regeneration Hon Dr Megan Woods and Minister of Health Hon Chris Hipkins’ announcement of additional car parking capacity in close proximity to the Christchurch Hospital campus.

In addition to the DHB’s Park and Ride service that is already up and running from the new Deans Ave site, Minister Woods’ confirmed that Ngāi Tahu Property, in partnership with Ngāi Tūāhuriri will develop a new car parking building on a parcel of DHB land alongside Canterbury Health Labs in Hagley Avenue. In addition the DHB will be extending its Antigua Street staff car parking building.

As a result of the DHB making land available, a brand new 450 space car parking building will be developed on the corner of St Asaph Street and Hagley Ave, providing a permanent parking solution in close proximity to the Christchurch Hospital campus.

In addition to this, an extension to our existing staff car parking building will now go ahead and provide approximately 240 additional car parks for our staff. The DHB expects this project to be completed in the first half of 2022.

Canterbury DHB Acting Chief Executive, Peter Bramley says these two projects together with the DHB’s new Park and Ride facility, will substantially improve parking for hospital visitors and staff.

“It’s important to recognise the Canterbury community has been dealing with the consequences of a lack of parking since the 2011 earthquakes.

“This has led to us seeking temporary options so that patients and visitors can continue to access the health services they need. A key part of this has been the development of the successful Park and Ride service, which has recently moved to the new Deans Avenue site.

“We’re delighted with this announcement of a more permanent solution for visitors and staff.  

“I’m pleased the DHB has been able to play its part in providing more permanent solutions that will go some way to improving the parking situation.  

“The DHB will continue to work to ensure the community has access to adequate car parking options to assist Cantabrians in accessing health facilities in Christchurch,” says Peter.

ENDS

Additional info – timeline for the extension of the DHB’s Antigua Street staff car park building

  • The extension works are currently in the detailed design stage, with resource consent already issued by Christchurch City Council
  • We expect to submit an application for building consent in November this year
  • A contractor is to be appointed for construction, with commencement of the project expected in January 2021
  • Construction of the extension is expected to be completed in the first half of 2022.

 

 

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Page last updated: 11 September 2020

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