VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Canterbury Resilience Hub – one stop shop for health and wellbeing support

Tuesday 28 May 2019Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.
The Canterbury Resilience Hub website is now live

The Canterbury Resilience Hub website is now live

The Canterbury District Health Board has launched the Canterbury Resilience Hub website – www.resilient.org.nz – a central point for health and wellbeing advice and practical support services information.

The Canterbury Resilience Hub website was established following the attacks on two mosques in Christchurch on 15 March 2019.

“Many people were deeply affected by these events. Canterbury DHB recognised the need to consolidate health and wellbeing resources in one place to make it easier for people to navigate the range of support materials and services available,” says Canterbury DHB Chief Executive David Meates.

The Canterbury Resilience Hub site is designed to meet the needs of three main user groups: those needing support; those supporting others; and professionals supporting others.

Led by Canterbury DHB, the Canterbury Resilience Hub website expands beyond the health system and connects people to information about education, housing, financial, immigration assistance, social supports and other resources.

“We know from experience that recovery from disasters and emergencies is complex and takes time. As we move from the response to the recovery phase, we need to ensure that people continue to access the help and information they need, when they need it. This new website aims to make that process easier and more inclusive,” says David.

Canterbury has faced more than its share of disasters in recent years, with the earthquakes and mosque attacks impacting many. The Canterbury Resilience Hub website will be available to provide information related to any future natural disasters or emergencies.

To view the Canterbury Resilience Hub website, please visit www.resilient.org.nz.

ENDS

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Page last updated: 19 October 2022

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