All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023


Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Child Development Service receives donation to build playground

Thursday 12 February 2015Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

The Canterbury District Health Board Child Development Service has received a generous donation to go towards building a playground at its new premises Montreal House.

The Warehouse stores in Christchurch, Rangiora, Ashburton, Timaru and Greymouth along with generous support from their customers, raised a fantastic $41,265 for Canterbury District Health Board's Child Development Service.

From October 1-28, team members from the 12 stores raised money through an add-a-dollar campaign where they asked customers at the checkout whether they would like to add a dollar to their total purchase.

Kay Boone, Clinical Manager from the Child Development Service, says the Child Development Service was hugely grateful for the donation.

“We will use this money to provide a child friendly playground for children with disabilities to use while attending a clinic at Montreal House,” Kay says.

“The playground completes our new premises and will make a huge difference to the experience the children who come here have.”

The Child Development Service provides a range of therapies for children aged from infants to 16 years old, who have delays in their development or disabilities. The service is currently based at Burwood Hospital but is relocating to Montreal House on the corner of Montreal Street and Bealey Ave as part of the facilities redevelopment plans within the Canterbury DHB.

Derek Cotton, The Warehouse Regional Manager, says it was a great pleasure raising money for such a worthy cause and The Warehouse team was delighted to present the donation to formally recognise the outstanding work the service does in the local community.

“We are thrilled to support Child Health Canterbury to help build a disability friendly playground for children to use while attending clinics at Montreal House,” Derek says.​

“We are grateful for the crucial work they do in our community. Through their work they touch so many lives and we hope this money will help to make a difference to the lives of families and children in our local community.”



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Page last updated: 19 October 2022

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