VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Christchurch Hospital’s main entrance closed

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Friday 5 February 2016Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

​Christchurch Hospital's main entrance and drop-off zone is closed until further notice because of the potential risk of further panes of glass falling from the canopy as occurred earlier today.

One pane of glass shattered and fell from the canopy without warning earlier this afternoon. No one was injured as the safety glass shattered into small pieces, rather than sharp shards.

The main entrance for the public is now via Christchurch Women's Hospital.

David Meates, Canterbury DHB Chief Executive, says it's unknown what caused the pane of glass to shatter and fall but until the DHB can guarantee it won't happen again, Christchurch Hospital's main entrance and covered drop-off zone area will remain closed.

“We apologise for any inconvenience but we hope to have a large container put in place over the weekend underneath the canopy so we can reopen the entrance to pedestrians as soon as possible,” Mr Meates says.

“Security staff will be available over the weekend to help people find their way.”

Mr Meates says the DHB is looking into what might have caused the pane of glass to shatter and will keep the public updated when the alternative ‘container' entrance is open for use.

ENDS

Caption: (pic 1&2) Christchurch Hospital Maintenance Team inspecting the shattered glass pane in the canopy at Christchurch Hospital's Main Entrance; (pic 3) Drop off zone closed at Christchurch Hospital's main entrance

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Page last updated: 19 October 2022

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