All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Contextual information regarding airport handout given to disembarking passengers early in the COVID-19 outbreak

Saturday 21 March 2020Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Contextual information regarding airport handout given to disembarking passengers early in the COVID-19 outbreak

To clarify misinformation circulating on some social media sites, please see below context around when a particular leaflet was used.

It’s important to stress, it hasn’t been used for some weeks, and was only given to people when the virus was in Wuhan only, very early on in the outbreak.

Please share this information with anyone who has concerns regarding this outdated flyer.

Passenger leaflet

The flyer in question was used early on in the outbreak and handed to passengers disembarking from flights arriving in Christchurch from mainland China.

The first flight was met on Monday 27 January 2020.

At that time the virus was commonly referred to as Wuhan Coronavirus. 

As the virus spread, the name changed: first to coronavirus, then COVID-19. These are the terms used in our subsequent posters and flyers.

This is an old, outdated flyer that was handed to people arriving at airports at the beginning of the outbreak.

It is unfortunate it is being shared on social media as if it is a current resource being used. It isn’t.

Canterbury DHB apologises for any offence caused by the circulation (on social media) of this outdated airport-handout flyer.



Related topics

Back to Health News

Page last updated: 17 February 2022

Is this page useful?