VISITING HOSPITAL

All hospital visitors are encouraged to wear a medical face mask. Expand this message for information about visiting hospital. 

Last updated:
31 October 2024

Some visitor restrictions for all Health New Zealand | Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and we encourage all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and visitors safe.

To keep everybody safe:

  • Visitors or support people are advised to not visit our facilities if they are unwell. We advise that you do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are encouraged to be worn at all sites. Masks will be provided if you don’t have one.
  • Please practice hand hygiene with provided alcohol-based hand rub/gel

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear a surgical mask as a minimum – please use surgical masks provided.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours.

All visitors are encouraged to wear a medical face mask.

Parents/caregivers can be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where visitor restrictions might apply.

Patients and visitors can also read the additional COVID-19 related visiting guidelines .

If you have the NZ COVID Tracer App, you’ll soon be able to scan as you enter Canterbury DHB facilities

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Thursday 4 June 2020Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.
Unite against COVID-19

People visiting Canterbury DHB facilities will soon be able to sign in using QR Codes on posters for use with the NZ COVID Tracer App

Canterbury DHB is creating QR codes for use with the NZ COVID Tracer App and you will be able to find posters at the entrances of many Canterbury DHB facilities.

If you have the app installed on your phone or device, please scan the QR code each time you enter one of our facilities. This helps make contact tracing easier.

Under Alert Level 2 we are still applying visitor restrictions at all our facilities as a precaution, to help stop the spread of COVID-19

We also ask you to check in ‘manually' at the main entrance each time you come.

We apologise for the time this takes, but here’s why we need you to stop on your way in:

  • We need to check you are well – we will ask a few key questions about your health and the places you have visited recently. 
  • To help with contact tracing – because not everyone will have the NZ COVID Tracer App installed.
  • To register your name as designated visitor for a specific person – to reduce the number of people passing through our facilities.

To keep up to date with current visitor restrictions, visit Canterbury DHB's COVID-19 visitor restrictions.

For the latest on New Zealand’s progress on keeping out COVID-19 visit Unite Against COVID-19.

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Page last updated: 15 February 2021

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