VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Expect delays and changes to DHB services during tomorrow’s planned strike by PSA members

Thursday 3 March 2022Media release3 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.
Expect delays and changes to DHB services during tomorrow’s planned strike by PSA members

Expect delays and changes to DHB services during tomorrow’s planned strike by PSA members

Patients of Canterbury and West Coast DHBs can expect to see delays and changes to services during this week’s strike by Allied, Public Health, Scientific and Technical Staff who are covered by the PSA union bargaining.

The nationwide action involves a full withdrawal of labour for 24 hours from 6am on Friday 4th March to 6am on Saturday 5th March.

Across the Canterbury DHB, 39 professions and over 1500 staff will be affected. On the West Coast, 23 professions and more than 120 staff are affected. Our therapeutic, rehabilitation, laboratory and diagnostic services as well as other clinical support services and Hauora Māori will be severely impacted during the time of the strike.

If this industrial action goes ahead as planned, it will cause significant disruption to all of our health services in Canterbury, similar to the disruptions we experienced during the last nurses’ strike. This will also impact some services in the days following the strike.

Canterbury and West Coast DHBs Chief Executive Peter Bramley says services such as the Emergency Department at Christchurch Hospital are likely to be impacted by significant delays and elective surgeries have been postponed.

“The strike will affect the time it takes for patients to be seen, assessed and discharged. In particular some discharges back to community where physio, social work, pharmacists, occupational therapy and dietitians are normally involved.

“Where it is appropriate and safe to do so we are discharging patients home ahead of the strike to reduce the pressure on those staff who are working,”.

Many routine outpatient clinics involving allied health staff, community clinics and elective procedures will be deferred. People will be re-booked to the next available time. If they are not contacted, they can expect their procedure or appointment to go ahead as normal. Hospital laboratory staff will only be processing urgent inpatient blood tests.

The strike won’t affect COVID-19 testing services and it is important that people who need to get tested on the day of the strike make sure they still do. Vaccination sites will also still be operating as usual.

Some of the professions affected in Canterbury and the West Coast are:

  • Anaesthetic Technicians
  • Audiologists
  • Biomedical Technicians
  • Dental Therapists
  • Dietitians
  • Hauora Māori
  • Health Promotion Officers
  • Kaiāwhina (Allied Health Assistants and support workers)
  • Laboratory staff
  • Medical Imaging Technologists
  • Newborn Hearing Screeners
  • Occupational Therapists
  • Pharmacists and Technicians
  • Phlebotomists
  • Physiotherapists
  • Play Specialists
  • Podiatrists 
  • Psychologists
  • Social Workers
  • and Speech-language Therapists

“We respect the right of staff to take industrial action and acknowledge the important role that health workers play in delivering high quality care,” says Peter.

“Our priority, as always, is the safety of patients and we want to reassure our community that you will still receive emergency and urgent care during the strike.” 

ENDS

 

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Page last updated: 29 March 2022

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