All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Get checked before you break out of your bubble and get jiggy (or do the jiggle wiggle)

Thursday 14 May 2020Media release3 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Cantabrians are being asked to get a sexual health check up before breaking out of their bubbles

Canterbury DHB’s sexual health team is urging anyone who’s bursting to break out of their bubble to connect with someone in a more intimate way, to get themselves checked out.

Clinical Director of Canterbury DHB’s sexual health service, Dr Ed Coughlan says the enforced period of lockdown has provided a unique situation where there have been limited opportunities for Sexually Transmitted Infections to spread.

“This is a unique opportunity for people to have their sexual health checked before they break out of their bubbles. To know you’re clear of infection is a great way to head into Alert Level 2,” he said.

Whatever your age you can have a sexual health check at Canterbury DHB’s Sexual Health Service. These check-ups are free for New Zealand citizens and residents and certain visa holders. If you want to check you meet the eligibility criteria you can call the Sexual Health Centre on 03 364 0485.

They even provide free condoms for safer sex. Details on how to make an appointment are available here.

Your General Practice Team or Family Planning Clinic are also good places to get checked.  It’s important to remember that not all infections are itchy, sore or have spots, and it’s not just young people who need to get checked.  Untreated Sexually Transmitted Infections can cause all sorts of problems for all sorts of people.

Whether you identify as a boomer, a millennial or Gen X, Y or Z, LGBTQI+, it makes no difference to us. What’s important is that you take your sexual health seriously, and care enough to make time for a check before you reignite your love life under Alert Level Two.

Medical Officer of Health Dr Ramon Pink says now is the perfect time for people to get a check-up and make sure they don’t start their own chain of ‘community transmission’ as people start to connect after a period of restraint in their own bubble.

“We want to save our contact tracing efforts for COVID-19,” says Dr Pink. “If hooking up with someone is on your mind, do the right thing and get yourself checked to avoid giving them more than you mean to,” Dr Pink said.

Further information about what’s involved in a sexual health check is available on healthinfo


Further info:

Visits to Family Planning are free if you’ve under 22. All Family Planning clinics now offer do-it-yourself STI tests, so you may not need to see a nurse or doctor. This is for people who don't have any signs of an infection. You will take the test samples yourself in the clinic bathroom and give them to the receptionist. More info can be found here:

Phone your General Practice Team and ask for a sexual health check – in some practices this can be carried out by a nurse. If you’re under 18 sexual health consults will be free and low cost consults are available for adults with a Community Services Card in most practices – call your GP first to check.


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Page last updated: 5 August 2020

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