VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Government announces $3.76m health support for Kaikoura & Marlborough

Friday 9 December 2016Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

​​​​Media Statement to be attributed to Murray Cleverley, Canterbury DHB Chair:

We're very pleased to see some additional funding going into Kaikoura and North Canterbury.

We know that it will be a long haul for many people who, now that the dust has settled, are embarking on the recovery process.

Many people have tough decisions to make on their future and we know from experience this next period can prove to be just as stressful as the quakes themselves. Putting in insurance claims, assessing the viability of farms and other businesses, and trying to maintain some sense of normality, when everything about your future is now uncertain, can be challenging.

I met with many of our health system staff working in Kaikoura earlier this week and I want to reiterate my thanks to everyone involved – you're doing an amazing job. We are already seeing increased demand on psychosocial services including counselling and more specialist referrals for adults and children, and we expect this trend will continue.

We will continue to work with the Ministry of Health to monitor the level of need as this package of support is rolled out in North Canterbury.

​Additional information:
​Make your general practice team your first port of call for care around the clock​

Anyone who's feeling anxious or simply wants someone to talk to can call the Earthquake Support Line 24/7 0800 777 846.

You can see the general practice team at Kaikoura Health free of charge make an appointment on 03 319 3500. You can call 24/7.

If you're in Hurunui, talk to your general practice team as many appointments will be free of charge.

Remember you can call your general practice 24/7 – after hours your call will be answered by a nurse who can provide free advice on what to d​o and where to go, if you need to be seen.​

ENDS​

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Page last updated: 19 October 2022

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