VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Government gives green light to new Christchurch Outpatients

Monday 1 February 2016Media release3 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Oxford Central

Oxford Tuam

​​​​The Minister of Health, Hon. Jonathan Coleman and Minister of Finance, Hon. Bill English, have given the go ahead to the developed design stage of a new outpatient facility.

The new outpatient facility will be completed in 2018 and is to be located in the Health Precinct on St Andrew's triangle, directly opposite Christchurch Hospital.

It will be five storeys high and will provide 10,500m2 of state-of-the-art facilities for outpatient and other clinical services.

The design process has already made rapid progress, with the early concepts and preliminary design completed in just two months. The next step is to begin the developed design (detail of room layouts etc.) during February 2016.

Murray Cleverley, Canterbury DHB Board chair and member of the Hospitals Redevelopment Partnership Group, says he is delighted about this very welcome announcement.

“A completed new facility will be major achievement as part of the bigger Christchurch Hospital redevelopment picture,” Mr Cleverley says.

“This is a very auspicious start to the New Year and another really important step in addressing the legacy of disrupted services in the aftermath of the earthquakes – to have received ministerial signoff is a great way to start the New Year.”

Mr Cleverley says the new outpatient facility will finally bring together again a number of general consultation clinics and provide for the delivery of services such as diabetes, endocrine, ophthalmology and dental.

“These services have been dispersed across the Christchurch Hospital campus, with dental at Hillmorton Hospital, since the Canterbury quakes significantly damaged a number of health facilities,” he says.

Currently most outpatient clinics are temporarily housed in Hagley Outpatients, a facility built in just 100 post-quake days. Once the new outpatients' facility is open, part of the Hagley Outpatients building will be relocated, as planned, to find a second lease of life as part of Rangiora's new Health Hub.

Dr Rob Ojala, Canterbury DHB clinical lead for facilities redevelopment, says the emphasis is for this facility to support integrated specialist community care.

“This will help patients gain access to the specialist care they need outside of the more traditional hospital-based care environment,” Rob Ojala says.

Mr Cleverley says the funding for the new outpatient facility will be a combination of money received through Canterbury DHB's insurance settlement, together with additional funding from the Government's Hospitals' Redevelopment budget, which is also contributing to the $650m plus cost of new facilities at Burwood Hospital and the Acute Services Building on the Christchurch Hospital campus.

“I want to thank all of the staff including clinical teams, and contractors who have already made significant contributions in terms of their time, commitment and expertise to get us to this stage,” Mr Cleverley says.

Canterbury DHB has a number of major construction projects underway at present, with a new Integrated Family Health Centre in Kaikoura; a new Health Hub in Rangiora; the $650 million redevelopments at Burwood and Christchurch; and a new operating theatre and acute assessment unit underway in Ashburton, he says.

“All these new facilities will support staff to provide the very best care, and each one is a major morale boost for both staff and patients who have had to ‘make-do' with substandard and temporary facilities for long enough already.”

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Page last updated: 19 October 2022

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