VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Health warning at Pegasus Lake lifted

Tuesday 19 April 2016Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

The Community and Public Health division of the Canterbury District Health Board has lifted its algal bloom health warning issued at Pegasus Lake. This was issued on 24 February 2016.

Recent water testing at Pegasus has shown the quantity of potentially toxic blue-green algae (planktonic cyanobacteria) in the lake has decreased and concentrations are now below the levels that are of concern to public health.

Dr Ramon Pink, Canterbury Medical Officer of Health, says as we move into winter there is a decreased chance of the toxic algae returning until the warmer months.

“People are reminded to be aware of the signs of the presence of cyanobacteria in the lake as the monitoring frequency has now reduced from weekly to monthly,” Dr Pink says.

Facts about cyanobacteria:

The algae occur naturally but can increase rapidly during warmer months.
If the water is cloudy, discoloured, or has small globules suspended in it, avoid all contact.
Not all cyanobacterial blooms are visible to the naked eye and toxins can persist after the blooms disappear.
Cyanobacterial concentrations can change quickly with changing environmental conditions (e.g. wind). If a health warning is in place avoid contact with the water.
If a warning is in place, people and animals should not drink the water from the lake at any time, even boiled water.
Exposure to an algal bloom can cause skin rashes, nausea, stomach cramps, tingling and numbness around the mouth and fingertips. If you experience any of these symptoms visit your doctor immediately and please let your doctor know if you have had contact with lake water when there is a health warning in place.
​For more information visit Environment Canterbury's website. Or contact Community and Public Health on (03) 364 1777.

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Page last updated: 19 October 2022

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