VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Public Health warning – Banks Peninsula tap water

Wednesday 22 December 2021Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.
Health Warning – Potentially toxic algal bloom in Wainono Lagoon

Health warning issued for Banks Peninsula tap water

Canterbury DHB Medical Officer of Health, Dr Ramon Pink, says there is a risk to public health following the prolonged heavy rainfall event last week in eastern Banks Peninsula. The majority of water supplies in this area are private and not subject to testing or treatment. This area includes the bays from Port Levy to Flea Bay.

We are aware that a large number of people will be travelling to this area over the coming days and weeks on holiday. Rented baches and holiday homes may not have any treatment or information about water quality.

If you live in the eastern bays of Banks Peninsula, or are visiting this area, do not drink the tap water – boil all water before using it for cooking, cleaning your teeth or for drinking. Or use bottled water.

There is the potential for these supplies to have been contaminated by run off from farm land and septic tanks which if consumed could cause gastrointestinal illness, symptoms can include diarrhoea, stomach pain, cramps, nausea, vomiting, headaches and a high fever. Symptoms of these illnesses usually appear 1-10 days after becoming infected, however symptoms can appear up to 25 days after being infected

If you are concerned about your health call your own general practice team, or Healthline on 0800 611 116 – you can call 24/7 for free health advice.

With any gastro illnesses that cause vomiting and diarrhoea, it’s important for people to keep their fluids up, be meticulous about handwashing and drying, and avoid preparing food for others while you have symptoms. People with more severe symptoms including fever, or who are finding it difficult to keep fluids down should seek medical advice. This is especially important for babies and young children and the elderly.

As of today, Wednesday 22 December, there have been no notifications reported to Community & Public Health of illness due to the water in Banks Peninsula.

ENDS

For further information, contact: communications@cdhb.health.nz

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Page last updated: 16 June 2022

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