All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Health Warning – Health Warning lifted for Cass Bay

Tuesday 10 January 2023Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Health Warning lifted for Cass Bay

Health Warning lifted for Cass Bay

Advice issued 10 January 2023.

Te Mana Ora | Community and Public Health unit has lifted its health warning for Cass Bay.

Latest water testing results show faecal bacteria levels at Cass Bay are now below health guidelines and the health warning issued on 30 December 2022 has been removed.

“This is great news for swimmers and other recreational water users in who would have been avoiding the water following the high levels of contamination,” says Dr Cheryl Brunton, Canterbury Medical Officer of Health, National Public Health Service, Te Whatu Ora

“Whilst the temporary warning for Cass Bay has now been lifted a number of other sites within Whakaraupō/Lyttelton Harbour including Corsair Bay, Rāpaki Bay, Sandy Bay, Diamond Harbour Beach, Purau Beach are permanently unsuitable for swimming.”

Water contaminated by human or animal faecal bacteria may contain a range of disease-causing micro-organisms such as viruses, bacteria and protozoa.

Before you head to our beaches, rivers, lakes or other waterways this summer, please check to ensure it is safe for you, your whānau and your dogs. The Land, Air, Water Aotearoa website provides recreational water quality information for our region and New Zealand.

Anyone that experiences gastrointestinal illness should contact their GP in the first instance or call Healthline on 0800 611 116

For further details visit:

Or contact Te Mana Ora on (03) 364 1777:

For more information about Mahinga Kai:


Media contact: Julia Goode, Senior Media Advisor, Kaitohutohu Whakawhiti-Kōrero Mātāmua
021 223 2141


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Page last updated: 26 February 2024

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