VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Health Warning – Toxic Algal Bloom in Selwyn/Waikirikiri River at the Whitecliffs Domain

Wednesday 5 February 2020Media release3 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.
Health warning  – algal bloom in Lake Pegasus

A health warning – algal bloom has been issued for the Selwyn/Waikirikiri River at the Whitecliffs Domain

Canterbury District Health Board’s Community and Public Health unit has issued a health warning after potentially toxic blue-green algae (benthic cyanobacteria) were found in Selwyn/Waikirikiri River at the Whitecliffs Domain. This warning is in addition to the media release for the Selwyn/Waikirikiri River at the Whitecliffs picnic area (downstream of the Whitecliffs Domain) which was issued on 21 January 2020.

People and animals, particularly dogs, should avoid the area of the Selwyn/Waikirikiri River at the Whitecliffs Domain until the health warning has been lifted. 

There are also other access points along the Selwyn/Waikirikiri River that may have cyanobacteria present and people are advised to check for the presence of cyanobacteria and avoid contact.

Dr Ramon Pink, Canterbury Medical Officer of Health, says some of the cyanobacterial mats are accumulating along the river edge and are bright green in addition to the usual brown/black colour. They can produce toxins harmful to people and animals.

“Exposure may cause skin rashes, nausea, stomach cramps, tingling and numbness around the mouth and fingertips.

“If you experience any of these symptoms, visit your doctor immediately, also let your doctor know if you’ve had contact with dark brown/black algal mats or water in this area,” says Dr Pink.

The Selwyn District Council as the drinking water supplier are following agreed procedures and monitoring their nearby drinking water intakes.

“No-one should drink the water from the river at any time, even after boiling the water as it does not remove the toxin therefore should not be consumed,” Dr Pink says.

Pets should be taken to a vet immediately if they are showing signs of illness after coming into contact with algal mats.

People and animals should remain out of the waterways until the warnings have been lifted.

Environment Canterbury is monitoring the sites and the public will be advised of any changes in water quality.

Facts about cyanobacteria:

  • The algae occur naturally but can increase rapidly during warmer months.
  • Algal blooms are caused by a combination of nutrients in the water (such as nitrogen and phosphorus), and favourable weather conditions (e.g. increased temperature, calm days).
  • If the water is cloudy, discoloured, or has small globules suspended in it, avoid all contact.
  • Not all cyanobacterial blooms are visible to the naked eye and toxins can persist after the blooms disappear.
  • Cyanobacterial concentrations can change quickly with changing environmental conditions (e.g. wind). If a health warning is in place avoid contact with the water.

For further details visit: https://www.lawa.org.nz/explore-data/canterbury-region/

Or contact Community and Public Health on (03) 364 1777:

https://www.cph.co.nz/your-health/recreational-water/

For more information about Mahinga Kai:

https://www.cph.co.nz/wp-content/uploads/saf0112.pdf

ENDS

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Page last updated: 30 July 2020

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